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Job Description
Inside Sales
Reports To
Inside Sales Manager
Job Summary
The Inside Sales under the direction of the Inside Sales Manger will primarily be responsible to always maintain professionalism tact diplomacy and sensitivity to portray the company in a positive manner. This position will maintain a high level of product and service knowledge. This role will also generate customer sales through cold calling and networking. The Inside Sales must possess three years of related sales experience and degree or diploma in a business or salesrelated field.
Competencies
Adaptability
Client/Customer Focus
Communication
Judgement
Negotiation
Problem Solving
Results Orientation
Teamwork
Time Management
Job Duties
Always maintain professionalism tact diplomacy and sensitivity to portray the company in a positive manner
Maintain a high level of product and service knowledge
Generate customer sales through cold calling and networking
Promote sales to existing clients
Develop reports and proposals as part of sales presentation to illustrate benefits from use of good or service
Identify and solicit potential clientele
Overcome objections of prospective customers
Adapt communication style in order to deliver information effectively to a range of individuals
Build and maintain ongoing awareness of new products and services competitor activities and other research
Develop and build relationships with new accounts and develop additional contacts within existing accounts
Handle customer complaints as they arise escalating to the appropriate individual as deemed necessary
Keep uptodate records on sales calls customer contacts and details of meetings in a timely manner in the format required
Relay customer quality improvement suggestions for company products and services
Conduct sales forecasts and weekly or monthly status reports
Job Requirements
Degree or diploma in a business or salesrelated field and/or three years of related sales experience
Strong knowledge of sales principles methods practices and techniques
Proven sales ability with capability to meet and surpass targets and goals
Ability to effectively communicate both verbally and in writing
Ability to prioritize and manage conflicting demands
Ability to quickly pick up new product and service knowledge and communicate that knowledge effectively to customers
Demonstrated time management skills
Exceptional objectionhandling skills
High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
High level of integrity and work ethic
Valid drivers licence with a clean driving abstract
Work hours are from 11:00 AM to 7:00PM (EST Canada)
Work Conditions
High levels of stress and pressure
Interaction with customers/clients and the public at large
Flexible hours including nights weekends and holidays
Operation of desktop computer and peripherals
inside sales,communication,management,customer
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