Office Administrator

Mayfield Gardens Inc. is a leading landscape contracting company in the greater Philadelphia area looking for an Office administrator to join the team. Candidate duties include (but not limited to):

1. Reception duties: Answering phones taking detailed and appropriate messages managing follow up.

2. Greet walkin customers assist with product sales

3. Take & manage mulch & soil delivery orders

4. Coordinate mulch delivery schedule

5. Type proposals contracts emails etc. as dictated by foreman managers & other staff members.

6. General filing & office organization duties to maintain smooth processes organization & cleanliness

7. Accounts receivable duties: invoicing manage open account collections manage credit card payments etc.

8. Customer Service: Communicate with customers in a professional respectful manner to support the companies efforts to maintain strong relationships.

9. Print weekly timesheets and designated spreadsheet reports

10. Maintain office organization and cleanliness

11. Equipment file maintenance & organization: complete all vehicle registrations as needed.

12. Vendor & client management

13. Small projects: Completing small administrative projects as needed & directed by the office manager Candidates should have a minimum of 3 years previous experience in customer service accounting office administration or other related areas.

Requirements

Candidates should also be self motivated a team player possess clear professional & respectful communication skills have the ability to take directives from others & execute tasks fully & thoroughly. Candidates should also have knowledge of QuickBooks Online. Mayfield holds their customers to the utmost importance and is seeking a customer service oriented person to complement their efforts in providing an impeccable respectful efficient & professional experience.

If you are interested in joining an ever expanding passionate team: apply within. 960 South Hunt Road Newtown Square PA 19073 Phone (610); Fax (610)

You are passionate about providing exceptional customer service as a Business Process Outsourcer (BPO), and you relish the opportunity to foster deep, long-lasting client relationships while overseeing operations and performance. You have gained 10-15+ years of progressive leadership experience in a business and/or operations environment. Experience must include 5+ years of leadership for a team of direct reports, including an ability to inspire and motivate, to manage conflict, change, and employee relations, and to foster healthy communications and a diverse and inclusive team-centric culture Prior working experience as a 3rd party client service provider is important. Specific expertise in call center operations and/or business process outsourcing (BPO) is preferred yet not required. You are well-versed in proactively communicating with internal and external stakeholders. You confidently interact with team members, key stakeholders, and clients, responding with diplomacy and tact. You bring experience communicating a prospective road map to key stakeholders, and you foster relationships in an inclusive, collaborative style. You are a hands-on leader with the ability and desire to flex between strategic and tactical priorities. Superior project management skills, solution-based problem-solving, and an entrepreneurial mindset are all must-haves. You have strong technology skills, including a solid proficiency with Microsoft applications, including Outlook, Word, Excel, PowerPoint, Teams and PowerBI and familiarity with related software platforms (such as Five9 call center technology, workforce planning systems, Tableau, etc.). You bring experience vetting, evaluating, and managing 3rd party relationships for IT and related business solutions. You have developed a solid business acumen, including P&L management and a data-driven approach. Four-year college degree is required. Advanced degree preferred.