Coordinator Riders

• Coordinating Rider Recruitment for the allocated zones and sticking to the given monthly targets.

• Coordinating rider's internal systems with the proper allocation of shifts and days-off for DK full-time, breaks and absences for all 3PLs’ riders.

• Working daily on 3PLs’ requests sheets (incl. re-activations, changing vehicle types, etc.) and be proactive and responsive to all their emails.

• Generating daily cash blocks (incl. cash block removal) and weekly bulk-terminations for all 3PLs.

• Coordinating with riders to solve customer or vendor’s order-related issues and making sure to investigate and do the needful.

• Tracking rider-related Issues, and maintaining a good rapport with the 3PLs, as well as their riders who seek Talabat for help and assistance.

• Welcoming daily 3PL visitors and making sure to provide them with the required support they are seeking for.

• Working on the daily financial issues raised by the 3PLs' fleet and following-up with the Finance team to ensure the completion of the requests