General Manager

• Ensure Centre targets set by Head Office are achieved
  
• Set departmental targets with a can do attitude.
  
• Ensure the team is motivated, recognised and rewarded.
  
• Create Development Plans, monitor progress and provide developmental or corrective support where required
  
• Support and develop colleagues to financial and customer satisfaction targets
  
• Create and maintain a customer centric culture in the business
  
• Maintain a high level of customer satisfaction via the team
  
• Work within the identified sales strategy to increase sales revenues
  
• With the team to devise and implement sales plans
  
• Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
  
• Analyse internal and external market data to develop an understanding of the potential sales opportunities
  
• Work to achieve agreed business plan and budget controlling costs within agreed parameters including Gross Margin levels
  
• Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
  
• Maintain an effective relationship with all stakeholders
  
• Ensure the overall security of the stock and premises
  

Requirements

• Have a proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
  
• Have a passion for providing a great Customer service experience in the Automotive industry
  
• Possess the ability to communicate effectively and build strong relationships with key stakeholders
  
• Be experienced at devising strategies and implementing plans
  

Benefits

• Industry leading package
  
• Company Car
• Fuel
  
• Company mobile phone
  
• Laptop
  
• Health care
  
• Life Cover