Airport Representative

Job Description

• Ensure brand service standards are consistently practiced by all team members
• Ensure that courteous, prompt, and efficient service is given to all guests
• Ensure that all arrival guests with flight details are assisted with luggage and transportation
• Ensure to be neatly groomed and well attired at all times whilst on duty
• Provide start for tours and excursions, to manage clients meeting the driver and the guide.
• Provide the clients with assistance for the dinner cruise or Cairo by night, sound and light show or any other activities.
• Ensure that standards and procedures are set and understood
• Check with clients if their accommodation is met with their requirements upon check-in and ensure that they have proper hotel rooms.
• Ensure that a high standard of guest relations and service

Job Requirements

• A passion for providing great service
• A professional attitude and strong work ethic
• Ability to perform in a team and autonomously
• Fluent in English
• At least 2 years of experience in the hospitality industry