وظائف Contact Center في International

Passionate about getting a good solution for customers. Do this by identifying customers needs and using knowledge of the IKEA systems and processes to offer solutions. This allows customers to make informed choices which leads to sales growth and profitability.Take ownership for resolving customers...

Coordinate and administer telecommunications activities Confer with business units to determine phone system needs to establish project priority and to assist with resolution of telecommunication problems Participate in IT teams to evaluate phone hardware and software requirements Perform analys...

Buscamos incorporar un/a Técnico/a de Formación y Calidad que será responsable de auditar acompañar y desarrollar al equipo de asesores/as telefónicos del área de Admisiones Internacional asegurando la excelencia en la atención al cliente y el cumplimiento de los estándares de calidad en entornos de...

About TechSeeTechSee is the global leader in AI-powered visual assistance fundamentally changing how humans and machines interact to solve complex real-world problems. Our Visual AI platformtrusted by dozens of Fortune 500 enterprises including Vodafone Orange and Hitachicombines computer vision aug...

The Role: We are currently seeking a motivated Contact Center Agent to join our Contact Centre team in Hyerabad supporting our globally growing customer base. You shall be responsible for providing best-in-class support for the platform to ensure a positive customer this role you will: Profess...

QSSU-DL-KQA- KYC & QUALITY ANALYST(FO Technical AssistantAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looki...

We are looking for a Java IVR Application Developer to join our voice/contact center engineering team and help develop support and continuously improve cloud-based IVR applications. The Developer will work with project teams third-party suppliers internal IT teams and business partners to develop su...

We are seeking a highly skilled Project Manager to join our team responsible for overseeing projects in the CX domain with a focus on supporting both scope-based and time-and-material (T&M) engagements.Responsibilities: Coordination of project management activities resources budget control equipment...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Job DescriptionWork Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time.Your Role:Lead the CCA function for GM Egypt own the aftersales strategy to deliver a leading customer experience grow parts revenue and profitability improv...

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts transactions payment plans and technical concerns.Resolve complaints efficiently while ensuring compliance with company...

Are you a driven and multilingual professional with a passion for sales and customer service GenePlanet a leading EU-based biotech company specializing in preventive genetic tests is seeking a dynamic Contact Center Manager to join our growing team. With a global presence in 45 markets and a commitm...

Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage...

 - Develop manage and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams. Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability in accordance with standard operating...