About 5CA
5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
2 Job openings in 5ca
0 - 6 years 
Not Disclosed
This role is a technical leadership position. The Senior Information Security Officer is responsible for carrying out the Information Security responsibilities within the company, providing technical security solutions to the business as required, performing security impact analys More...
Lead & coach Team Lead(s) and Senior Agents Monitor and optimize a variety of Customer Service SLA's & KPI targets Create performance management structures to achieve the team’s success Act as the main point of contact for clients for operational matters, collab More...
