Telephone Operator
ملخص الوظيفة
Main Duties:
- Operates Telephone Exchange
- Answers incoming calls connects them to the appropriate extensions and takes down messages when necessary.
- Receives and places long distance and overseas calls; computes and records charges informs guest and forwards charges immediately to Front Office Cashier.
- Screens incoming calls for guest when requested.
- Pages called party through paging system.
- Updates room rack in Telephone Exchange.
- Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
- Handles emergency communications for the hotel.
- Maintains cleanliness and order of work area.
- Performs duties as may be assigned.
Qualifications :
- High school Diploma or equivalent.
- Excellent communication skills both written and verbal required
- Excellent organizations skills and ability to find solutions
- Able to cope with the pressures of a very busy environment
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد