IT Asset Management (HAM)

Job Description:

• JD SCCMMDM - JL4.1

  Responsibilities

  • Working knowledge on MECM/SCCM 1611/1706/1806/2107 CB DXCCAE or SM9Service Now

  • Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.

  • Good technical communication and presentation skills.

  • Patch Management/ ADR

  • O365 Patch management

  • Windows updates/In-place upgrade

  • Knowledge and troubleshooting of PXE and OS issues

  • Operating system concepts and upgrades

  • knowledge of Packaging Process and Scripting

  • Compliance and vulnerability process

  • Cloud management Gateway concept and implementation

  • Application deployment and monitoring

  • MECM Server upgrade Backup and restore

  • Experience in troubleshooting issues related to Intune Modern Management Microsoft Endpoint Management MAM & MAM-WE.

  • Knowledge of DEP APNS VPP and ABM etc.

  • Knowledge of managing Android iPhone and MAC devices in Intune

  • Experience in troubleshooting issues related to Co-management environment

  • Cloud knowledge especially related to Intune

  • Expert in handling Intune MDM console and proactively monitor the device OS breakups compliance check passcode policy ownership & Last seen breakups.

  • Knowledge of Windows Autopilot update rings SCEP PKCS

  • Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices

  • Basic knowledge on Azure identity and AAD

  • Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices

  • Knowledge of Jamf will be an added advantage

  Desired Skills and Qualifications

  • Overall min. 5 years of experience in Information Technology (IT) and min. 3-5 years of relevant experience in Microsoft Endpoint Manager and/or Intune.

  • Knowledge on Microsoft Intune architecture and engineering experience in planning deploying and managing hybrid enterprise environments.

  • Experienced in documentation skills in areas such as architecture and engineering product documents like: Low/High level design Deployment User Testing.

  • Hands-on experience in design and implementation of Intune and related technology solutions including but not limited to Active Directory (AD) Microsoft Deployment toolkit Windows 10 Group policy configuration and Application packaging.

  • Experience in Modern Windows Device Management - Intune Autopilot

  • Must have knowledge on Co-Management and its configurations

  • Experience in Compliance policy Conditional access policy implementations and Role based Access control

  • Knowledge on PowerShell scripting.

  Nice to have skills:

  • Experience in Microsoft Defender Azure and windows servers

  • Experience in iOS Android and Windows application signing provisioning

  • Good communication skills with ability to represent in global meeting/forums/customers.

  • Good understanding of network infrastructure.

  • Knowledge on Microsoft Power Platform & PowerBI.

  • Knowledge of Cloud Technologies.

  • Excellent problem solving/analytical skills

  • Ability to work independently and as part of a team. Must be able to multi-task change direction set priorities and meet deadline

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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