Concierge

AccorHotel

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profile موقع الوظيفة:

القاهرة - مصر

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

  • Provide local information and personalized recommendations
  • Keeping up-to-date with local attractions events restaurants and all other tourism aspects to provide accurate information to guests
  • Make reservations for dining entertainment travel and transportation
  • Providing information about amenities area venues and promotions
  • Handle guest requests complaints and special arrangements promptly
  • Track and manage deliveries mail and packages as needed
  • Maintain logs of services provided and ensure high satisfaction levels
  • Maintaining confidentiality and security of guest information and pertinent hotel data

Qualifications :

  • Bachelors degree in hospitality or related field preferred
  • 1 years of previous customer service experience within luxury atmosphere 
  • Excellent communication and interpersonal skills
  • Strong problem-solving and multitasking abilities
  • Professional appearance and demeanor
  • Knowledge of basic office equipment including printers scanners copiers etc
  • Exemplify strong organizational skills and attention to detail
  • Competent working with Microsoft Office suite including Word Outlook and Excel
  • Possess a positive attitude and be willing to work as part of a team
  • Ability to speak a second language is an asset

 


Remote Work :

No


Employment Type :

Full-time

Provide local information and personalized recommendationsKeeping up-to-date with local attractions events restaurants and all other tourism aspects to provide accurate information to guestsMake reservations for dining entertainment travel and transportationProviding information about amenities area...
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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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