Multi-Lab Manager - Saudi Arabia

• Initiate and develop new business opportunities to support the growth of the Laboratory Business in KSA .
• Oversee cost control and budget management for the laboratories.
• Provide leadership and strategic direction for the KSA  Laboratories.
• Contribute to personnel decisions including recruitment retention and employee development.
• Continuously ensure that the laboratory maintains the necessary skill base and meets training requirements to comply with regulatory standards industry best practices and company policies for quality safety administration and personnel.
• Serve as the primary point of contact for quality and operational issues.
• Collaborate with the quality team to ensure laboratories comply with internal policies and external regulatory requirements.
• Oversee quality performance including statistical process control Proficiency Testing Program (PTP) quality audits and corrective actions.
• Monitor laboratory performance and assist with corrective actions investigations and solutions implementation.
• Conduct technical and system audits to ensure compliance with housekeeping standards company policies and industry regulations.
• Communicate corporate information and requirements effectively to laboratory staff.
• Support internal and external technical requirements as necessary.
• Maintain professionalism and uphold the SGS Code of Conduct at all times.
• Ensure business practices align with company policy and industry standards.
• Adhere to internal standards policies and procedures.
• Manage laboratory operations in line with business programs and standards.
• Review proposals and participate in business development activities.
• Optimize laboratory utilization and capacity to meet client requirements while ensuring compliance with SGS integrity programs.
• Efficiently manage laboratory resources ensuring sustainability and operational effectiveness.
• Continuously improve laboratory processes to meet required quality standards.
• Ensure health and safety protocols are implemented and communicated to laboratory staff.
• Handle customer complaints and claims with a focus on resolution.
• Adjust services to meet customer demands and review laboratory capabilities.
• Minimize operational costs without compromising quality and service delivery.
• Secure necessary laboratory accreditations to enhance market coverage and business development.
• Achieve business targets and quality system objectives
• Approve and manage the laboratorys budget for investment and expansion.
• Review customer inquiries provide proposals in line with pricing schedules and determine appropriate discounts within authorization limits.
• Approve and sign proposals test reports purchase orders invoices etc whenever required

Qualifications :

Bachelors Degree in Science Analytical Chemistry / Chemical Engineering or equivalent

Industry Experience minimum 10 years in current Testing Inspection & Certification field or related client sector

Quality audits experience 

Additional Information :

As per SGS Global policies 

Remote Work :

No

Employment Type :

Fulltime