Workforce Management Jobs in Grand Rapids, MI

If you are aCURRENTCarters employeedo not applyvia this external application. Search Browse Jobs in Workday to apply internally.Love what you do. Carters Careers. As an Assistant Store Manager you will be the first face of the brand for growing families. Youll congratulate new parents More...

The Manager Program Management is responsible for oversight of the program leading a team of Supervisors and serving as a resource for team members. This position manages activities and relationships between team members the patient community and clients.  The Manager coordinates More...

Position will be responsible for contact center forecasting productivity reporting and analytics and will act as a consultant to contact center leadership providing complex information with broad operating latitude. Responsible for effectively administering the workforce management pl More...

The Contact Center Application Engineer will provide engineering and operational support for Aspect and Intradiem technologies within an enterprise environment. This role is responsible for incident response problem management and change execution including evening and weekend support More...

What Youll DoThe Practice Director sets the strategy and direction for the Customer Experience team which is responsible for the business case architecture design and implementation of Omnichannel Contact Center engagements. The Customer Experience Practice Director is focused on driv More...

The Senior Manager Expert Services is a key member of the Customer Outcomes leadership team responsible for delivery execution and people management of the ServiceNow Customer Engagement team.This individual is accountable for adherence to the Global Services Delivery Framework regio More...

We are currently looking for a Manager Vendor Management - Sales to join our growing team! In this role you will lead all execution aspects of 1-3 contact centers that support Brightspeeds Outbound Calling Programs. You will develop and implement outbound calling strategies More...

Intraday Traffic AnalystJob DescriptionJob Summary: Monitor customer contact employees schedule adherence staffing levels and agent productivity by performing the following duties. if hired you would work through HITTS Mexico Remote; however you would Report to Telvista USA.Essen More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. Th More...

We are seeking a dynamic and detail-oriented professional to join our team in support of our Contact Center as a Service (CCaaS) initiatives. This role will contribute to the governance communication design build and ongoing maintenance of our contact center applications ensuring opti More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions tour clients world-wide. The below job opportunity is with one of our Biotech clients whresearches develop and commercializes drugs. The compan More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. The More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. Th More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. Th More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide The below job opportunity is to one of Our Client it is an American company deal with manufacturing automotive seati More...

Were looking for a manager to oversee HR process and product operations as we transition to Oracle HCM Cloud.  You will serve as a part of the leadership team for the HR Operations Service Center.  You will have responsibility to lead a team of up to seven exempt level profe More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. Th More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. More...

Workforce Management Software EngineerThis is a contract opportunity.This is a fully remote opportunity. About this positionWe are seeking an experienced Software Engineer to join the Global IT team and support the modernization of back-of-store Workforce Management systems. This indi More...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. The c More...