Workforce Analyst Jobs in USA

DescriptionThe North America Workforce Management (WFM) Center of Excellence (COE) Analyst ensures that the workforce management systems are effectively understood and utilized across the organization. This incumbent is responsible for developing system policies creating processes developing trainin...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

Job DescriptionThe RoleGeneral Motors Global Manufacturing organization is responsible for the production of vehicles Internal Combustion Engines and Battery Electric Vehicles propulsion systems stampings castings components and batteries at 117 sites in 12 countries around the world. The organizati...

About Blue Cross and Blue Shield of MinnesotaAt Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate...

Job Description SummaryThe Analyst PSC Workforce Management will be responsible for the daily Novartis Patient Support Center (PSC) Workforce Management (WFM) operational execution. The role plays a critical part in the ongoing advancement of the PSC into a premier multi-channel and multi-site patie...

Job Description SummaryRequired: Direct experience working w/WFM platforms (Verint IEX Genesys WFM etc.) forecasting in a workforce tool analyzing call statistics and designing reports AND 1-2 yrs working w/ACD platforms (Avaya Five9 Genesys etc.) Strongly desired: Direct experience working with CR...

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans weve built our platforms from the ground upnot on outdated legacy systemsso homeowners lenders an...

About Blue Cross and Blue Shield of MinnesotaAt Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate...

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.Summary of the Job:Facilitates Customer Care forecasting and reporting with primary focus on the upcoming 90 day...

ABOUT ARTERAOur Mission:Make healthcare #1 in customer service.What We Deliver:Our Impact:Trusted by 1000 provider organizations including specialty groups FQHCs large IDNs and federal agencies engaging 100 million patients annually.Hear from our CEO Guillaume de Zwirek about why we are standing a...

OverviewAt Wipfli people count.At Wipfli our people are core to everything we dothe catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you a contact center professional with a passion for translating data into insights Join our dynamic and high-impact Medical Communications Team where we are dedicated to delivering outstanding service and providing top-...

Position Summary: The Forecasting Analyst reporting to the Workforce Manager is responsible for anticipating future contact center workload and converting those forecasts into clear actionable staffing and operational requirements that enable the business to achieve established service levels cost o...

Hourly Pay Range:$24.86 - $37.29 - The hourly pay rate offered is determined by a candidates expertise and years of experience among other factors.Position Highlights:Sign on bonus: N/APosition: Workforce Optimization AnalystLocation: Skokie ILFull Time/Part Time: Full-TimeHours: Monday-Friday: 8:30...

The Division of Human Resources and Employee Experience (HREX) is responsible for ensuring that the Department of Buildings (DOB) complies with applicable labor and employment laws and City and agency rules and policies. HREX provides guidance to managers and employees on a variety of topics includi...

Innovate with purposeAt BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were...

OverviewWorkforce Optimization AnalystMonday-Friday 8:00AM-5:00PMFull Time BenefitsThe Workforce Optimization Analyst will be responsible for developing implementing and analyzing the various components of a Workforce Management program within The IntelliCenter for all service lines including but no...

KUBRA HQ is KUBRAs unified AI-powered cloud-native platform that brings together all of our billing payments and customer experience solutions under one scalable system. It serves as the foundation for KUBRAs products from payments and alerts to portals and analytics enabling clients to manage the...