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Service Level Agreement Jobs in Goshen, NY

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Orange County, Ny Helpdesk Lead

Vtech Solution

profile Goshen - USA

Job Summary: The Helpdesk Lead provides daily leadership for the Level 1 Helpdesk ensuring service level agreement (SLA) attainment operational consistency and a high-quality customer experience. This role drives performance escalation management and continuous improvement within the remote team....

30+ days ago
Full Time
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