Service Advisor
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Job Summary
Service Advisor
Job description
We are looking for a hard working individual with the willingness to succeed in a fast pace high volume store. Must be reliable customer service orientated and multi-tasking is a must.. Only serious candidates to apply prior experience is experienced with prior automotive background a plus!
Benefits
Highly competitive pay
Fun and friendly work environment
Company sponsored health coverage
Voluntary dental and vision coverage
Short term disability/accident coverage
401(K)
Paid vacation
Responsibilities
Greet customers and assess their service needs providing excellent customer service throughout the process.
Prepare detailed service estimates and communicate repair options clearly.
Coordinate with service technicians to ensure timely and accurate vehicle diagnostics and repairs.
Maintain accurate records of services performed and follow up with customers post-service.
Stay informed about automotive technology and service trends to provide knowledgeable advice.
Upsell additional services and products to enhance customer satisfaction and dealership profitability.
Qualifications
Prior experience as a service advisor recommended
Willing to work long hours
Willing to undergo drug-screen background check and DMV check
Ability to maintain accurate records
- Strong communication and customer service skills
- Excellent attention to detail
- CDK experience a plus
- Prior automotive experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
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