Retail Operations Manager Specialty

We are seeking a results-driven Retail Operations Manager (ROM) to support retail execution for theSpecialtybusiness. This roleis responsible fortranslating retail execution priorities into consistent day-to-day operational delivery acrossbrokerand field teams.

Working closely with the Sales VP Senior Retail Execution Manager Account Teams and Broker Leadership the ROM will ensure programs are deployed effectively field teams are equipped for success and in-store execution expectations are delivered withexcellence within the allocated budget and approved execution plan.

The ideal candidate combines strong operational discipline cross-functional collaboration skills analytical thinking and the ability to manage fast-moving executional priorities across multiple stakeholders.

This role is based in Franklin Tennessee or Phoenix Arizona with regular in-office collaboration expected. Flexibility is a key enablerempowering associates to make choices that support both business outcomes and personal needs including occasional remote work.

What are we looking for

• Bachelors degree in business administration Retail Management or a related field; MBA preferred.

• 5 years of experience in retail operations management.

• Proven leadership experience with a focus on driving operational excellence and team performance.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.

Whatwill beyour key responsibilities

Retail Execution Delivery

• Execute retail operations priorities supporting theSpecialtybusiness and ensure successful deployment of execution programs acrossbrokerand field teams.

• Partner closely with the Senior Retail Execution Manager to operationalize retail execution strategies field priorities and execution plans.

Broker & Field Management

• Support broker execution by driving operational readiness communication accountability and execution follow-through.

• Monitor field activity execution performance and compliance against established priorities KPIs and coverage expectations.

• Identifyexecution gaps operational risks and in-store opportunities and drivetimelycorrective actions.

• Partner with broker field leaders on a weekly basis to present and ensure priorities areunderstoodexecution barriers are escalated and follow-up actions are completed for your retailers and account teams.

Account Team Partnership

• Serve as an embedded operational partner to theSpecialtyAccount Teams translating business priorities into executable field actions.

• Coordinate with sales marketing supply chain and broker stakeholders to support successful activation of customer initiatives.

Performance & Analytics

• Track and report against key retail execution metrics including coverage activity completion execution quality issue resolution and account-specific priorities.

• Track operational KPIs execution metrics and performance trends to provide actionable insights and continuous improvement recommendations.

• Utilize data and operational reporting to inform decisions improve execution quality and support businessobjectives.

Operational Problem Solving

• Ensure retail execution programs are ready for deployment by confirming timelines communication field instructions materials and success measures.

• Resolve operational challengesimpactingWalmart retail execution and escalate broader issues to the Senior Retail Execution Manager when enterprise-level decisions are.

• Maintain clear action logs issue trackers and follow-up routines to ensure accountability andtimelyresolution.

What can you expect from Mars

• Work with diverse and talented Associates all guided by the Five Principles.

• Join apurpose drivencompany wherewerestriving to build the world we want tomorrow today.

• A strong focus on learning and development support from day one including access to our in-house Mars University.

• An industry competitive salary and benefits package including company bonus.