Application Administrator, Hybrid

Application Administrator

Please note: This role is contingent upon a contract award. While it is not an immediate opening we are actively conducting interviews and extending offers in anticipation of the award.

The Work:

ICF seeks an Application Administrator to support a federal data and analytics program focused on administration monitoring and optimization of analytics platforms and enterprise applications.

This role is responsible for managing application environments user access and platform performance across analytics and reporting tools. The Application Administrator will ensure systems are secure available and optimized to support business users and mission-critical operations.

Job Location:

Hybrid (Reston VA area; onsite as needed)

What You Will Do:

• Administer and manage enterprise analytics and application platforms across development test and production environments ensuring high availability performance and reliability.
• Manage role-based access controls user provisioning and license allocation ensuring secure and compliant access to systems and data.
• Monitor system performance usage storage and availability and implement optimizations to improve efficiency and cost-effectiveness.
• Support installation configuration upgrades and maintenance of application platforms with minimal disruption to users.
• Troubleshoot application user access and data issues perform root cause analysis and implement timely resolution.
• Maintain administrative dashboards and reporting on system usage access and performance metrics.
• Support automated workflows for user access and system administration processes.
• Ensure security configurations (e.g. authentication access control and compliance requirements) are properly implemented and maintained.
• Support backup recovery and operational continuity processes for application platforms.
• Coordinate system outages maintenance activities and communications with stakeholders and end users.
• Collaborate with infrastructure database and development teams to support deployments integrations and platform operations.
• Maintain system documentation configurations and operational procedures.

What You Will Bring With You:

• Bachelors degree in Computer Science Information Systems or a related field (or equivalent experience)
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• Candidate must reside in the U.S. and be able to support onsite work in the Reston VA area as needed
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• 6 years of experience administering enterprise applications or analytics platforms

What We Would Like You To Bring With You:

• Experience supporting federal government clients particularly DHS or similar agencies
• Current or recent Public Trust
• 3 years of experience managing user access roles and permissions in enterprise systems
• 2 years of experience supporting analytics or reporting platforms (e.g. Tableau or similar tools)
• 2 years of experience working with cloud-based platforms (AWS or similar)
• 2 years of experience monitoring system performance and implementing optimizations
• 2 years of experience troubleshooting application and user access issues
• 2 years of experience supporting system deployments upgrades or release processes
• Familiarity with platforms such as Databricks Tableau Server or similar analytics tools
• Experience with identity and access management tools (e.g. SSO RBAC frameworks)
• Experience with monitoring and observability tools
• Understanding of data governance and security requirements
• Relevant certifications (Tableau AWS or similar)

Professional Skills:

• Strong problem-solving and troubleshooting capabilities
• Attention to detail and focus on system reliability and performance
• Strong communication skills supporting both technical teams and business users
• Ability to manage multiple priorities in a fast-paced environment
• Customer-focused mindset supporting end users and stakeholders

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Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: