Help Desk Technician Jobs in Jonesboro, GA

THIS IS NOT A REMOTE OR HYBRID POSITION. YOU MUST BE ABLE TO WORK IN THE OFFICE IN JONESBORO AR.The Helpdesk Specialist I provides excellent Tier-1 support for an assigned national account. This includes general troubleshooting maintaining record databases updating customer/service tickets and escal...

Serve as the primary point of contact for end users to provide ongoing support monitoring and lifecycle management of incident tickets. Provide Service Desk customer support for all AFOSI computer networks and systems with an emphasis on customer services and call/ticket resolution at all classifica...