Customer Support Team Lead Jobs in Radford, VA

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

21 days ago
Full Time

Applications Team Lead

Interactive Process Technology

profile Radford - USA

Applications Team LeadRadford VA (On-Site) IPTAs Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers team members subject matter experts (SMEs) technical leaders and partne...

30+ days ago
Full Time

Applications Team Lead

Interactive Process Technology

profile Radford - USA

Applications Team LeadRadford VA (On-Site)IPTAs Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers team members subject matter experts (SMEs) technical leaders and partner...

30+ days ago
Full Time

Middleware Team Lead

Interactive Process Technology

profile Radford - USA

Middleware Team LeadRadford VA (On-Site)IPTAs Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers team members subject matter experts (SMEs) technical leaders and partners...

30+ days ago
Full Time