Customer Support Team Lead Jobs in Norwalk, CA

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Company:MercerDescription:WHO WE AREWere Mercer we believe in building brighter futures by redefining the world of work reshaping retirement and investment outcomes and unlocking real health and well-being. Mercers more than 25000 employees are based in 44 countries and the firm operates in over 13...

Job Description:About the Position:Title: Tax InternReports to: ManagerCorporate TaxLocation: Norwalk CTWork Schedule: M-F Full timePosition Overview:We areseekinga highly motivated and eager-to-learn Corporate Tax Intern who willprovidesupportintaxreportingandcompliancein a fast-pacedinnovative...

DescriptionHearst Connecticut Media Group (HCMG) journalists serve communities across Connecticut producing trusted local journalism that reaches readers wherever they are on through our app newsletters social platforms video channels and our portfolio of 10 daily newspapers and a group of weeklie...