Trainee ICT Technician

Purpose of Post

To provide whole-school ICT support to staff and students ensuring that teaching learning and administrative functions operate effectively. The postholder will support the ISS team in maintaining ICT systems and infrastructure while developing the technical skills and experience required to progress within a school IT support role.

Salary Details

The salary is NJC Scale 3 (). It is full year role with 26 days annual leave (plus bank holidays). With a view to an extension after this period.

To whom responsible

Senior Lead: ICT & Network Operations

Principal Duties

Technical support

To deliver an approachable positive responsive and proactive service at all times

To proactively maintain and complete repairs to IT equipment diagnose faults and undertake corrective actions

To support the maintenance and development of school systems and networks under the direction of the Senior Lead: ICT & Network Operations

To assist with e-mail internet and related activities including development and maintenance of the schools web site under the direction of the Senior Lead: ICT & Network Operations

To support the regular maintenance of network and file management under the direction of the Senior Lead: ICT & Network Operations

To support the maintenance of the ICT inventory of hardware under the direction of the Senior Lead: ICT & Network Operations

To support the Senior Lead: ICT & Network Operations in maintaining security in relation to the ICT network and in taking action to prevent misuse of the network and ICT equipment

User support

To provide software support for all users by being a competent user of ICT tools and software and where appropriate producing user-friendly written or video documentation

To provide on-the-spot advice to other members of staff in relation to fixing ICT problems in order to ensure maximum availability and usage of equipment

To provide classroom support to teachers using the computer systems including informing teaching staff of any known software or hardware problems and loading the printers with appropriate consumables to enable the staff to meet the needs of the curriculum

Assist in the promotion of ICT skills in the school by providing advice guidance and support to staff

Provide support for all school examinations ensuring all technical requirements are accurately logged in the ISS calendar and that all systems and equipment are fully prepared to enable exams to run efficiently and without disruption.

Strategy

To support the ISS team in exploring new ICT tools for learning and to support action research projects involving the trial and implementation of new technologies for learning in the classroom and via the Internet

To explore and promote the implementation of systems to streamline and increase the effectiveness of school systems

Professional Responsibilities

Be aware of and follow school policies and procedures

Undertake professional development and respond to the changing needs of the role

Be aware of confidential issues and to keep confidences appropriate

Some out of hours working will be required to support school events such as open evenings which take place throughout the year

Notes

Health and Safety

To take all reasonable steps to ensure the Health and Safety of students and staff within the teaching base environment.

To promote and safeguard the welfare of students in accordance with the schools child protection policy.

Local Authority Flexibility Policy

Notwithstanding the detail in this job description to undertake in accordance with the Policy such work as may be determined by the Head teacher from time to time up to or on a level consistent with the Principal Duties of the job.

No Smoking Policy

The school is an entirely no smoking environment.

Review

This job description will be subject to review annually at the end of the academic year or earlier if necessary.

In addition it may be amended at any time after consultation with you.