Senior IT End User Computing Engineer

Senior IT End User Computing Engineer
Full Time - Permanent

Location: Hillington Glasgow (Must be able to travel to offices for training)

Salary: Up to 50000.00 per annum(depending on level of experience training and qualification)

We have an opportunity for an Senior IT End User Computing Engineerto join their team of staff in theIT department based in our offices in Hillington Glasgow.

This is a full timerole for 37.5 hours a week. The role holder will be required tocover a shift rotation:.

Duties of this role include:

• Undertake typical break fix and support activities on all EUC related infrastructure both on-site and remotely as required including general maintenance and system upgrades
• Support the delivery of services within agreed timescales and in accordance with SLAs
• Deliver the highest levels of support to Circle Health Groups central infrastructure and other business critical systems
• Support the delivery of major EUC projects and change programmes
• Assist in the design development and implementation of IT EUC infrastructure and services
• Manage the installation support and maintenance of production systems to completion
• Take ownership of incidents ensuring coordination of resolving parties effective communication to stakeholders and where needed post incident review
• Actively participate in escalations to and from the wider IT Service Delivery team as required
• Provide mentorship and guidance to more junior members of the IT EUC and Service Desk teams

Applicants should meet the following criteria:

• Good (5 years) experience in an end user computing desktop support or similar role within a medium/large organisation (500M annual revenue 6000 end-users 40 different locations)
• Good (5 years) experience in EUC technologies such as group policy management Windows 7/10 Physical hardware Active Directory Office 365 Programming/Scripting Mobile Device Management Desktop/Application virtualisation TCP/IP LAN/WAN & Windows networking (DHCP & DNC)
• Good (3 years) experience in image design and deployment technologies
• Good (3 years) experience in vendor patching and patching technologies (Microsoft 3rd party)
• Some (1 years) experience in platform architectural design

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including:

• 25 days holiday per year bank holidays increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies including enhanced Maternity Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.

Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: Experience:

Senior IC