Sales Associate

A bit about us

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes.

When youre on our team youre supported encouraged to learn and grow and given plenty of opportunities to do so. We invest in each others success and grow together as a team. Were proud to offer flexible working opportunities enhanced family-friendly policies and a commitment to equitybecause fairness and inclusion matter to us.

Together well achieve great things. Ready to start your journey with us

Job Description

We are currently recruiting for:

Position: Sales Associate
Location: Sheffield
Job Type: Part Time 16 hours per week

We do need team members available when our customers visit the mostso weekend availability is important.

What youll do

This isnt your typical retail role. As a Trek Sales Associate youll be the friendly knowledgeable first-faced customers who meet when they walk through the door. Youll help people explore the world of cycling learn about some of the most innovative products in the industry and support customers in finding exactly what they need.

Your role is all about creating warm meaningful interactions. Youll listen closely understand each customers goals and offer thoughtful recommendations that make their cycling journey even better. Youll also build lasting relationships with riders in the communitymany of whom will come back to see you because of the experience you have.

Things move quickly customers are curious and teamwork is essential. What truly matters is your dedication to hospitality your willingness to learn and your desire to provide exceptional service.

Whether youre already a cycling expert or just excited to learn well support your growth every step of the way.

What youll bring to the team

A positive happy to help attitude and the desire to make each customer feel supported
A warm approachable manner with great listening skills and a passion for genuine hospitality
Strong communication with both customers and teammates
An interest in building longterm customer relationships and creating your own client community
A commitment to delivering an amazing experience for every rider who comes through our doors

If you dont meet every requirement but feel you bring something valuable and unique we would still love to hear from you. Please share in your cover letter why you believe youre a great fit.

Benefits at Trek

• 25 days annual leave per year plus bank holidays
• Discounted employee purchase scheme on bikes parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice EV vehicle scheme

If you have any requirements in respect of the recruitment or interview process please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy enthusiastic overachievers youll enjoy your career with us!