Repairs Surveyor

As a Repairs Surveyor youll oversee the delivery of high-quality repair and void services making sure all work meets Amplius standards while creating a positive experience for customers. If youre passionate about excellent service and making a meaningful difference to peoples homes this could be the perfect role for you.

Salary: 44858.80 per year (plus car allowance of 2750.28)
Contract: Permanent full time
Your week: 36.25hrs Monday - Friday 9am 5.15pm

Location: Home-based with site visits across Amplius central region 4 days per week as well as monthly team days at the Peterborough office (Please refer to the attached document below for more information on the locations covered within our Central Region)

Snapshot of your role

• Identify and manage property defects in customer homes ensuring repairs are completed to a high standard.
• Carry out inspections and surveys providing clear written reports and recommending the best solutions.
• Review and respond to customer complaints ensuring issues are addressed promptly and promises are kept.
• Monitor contractor and service performance including KPIs such as firsttime fix customer satisfaction and completion times.
• Undertake quality checks on completed works ensuring compliance with health & safety building regulations and internal standards.
• Work collaboratively across teams contributing to the overall performance of our homes and improving the customer repair experience.

What were looking for

• A building-related qualification or relevant professional experience.
• Strong understanding of housing repairs maintenance and common building defects.
• Confident at carrying out surveys diagnosing issues and recommending solutions.
• Excellent communication skills with a customerfocused mindset.
• High attention to detail with strong reportwriting and recordkeeping skills.
• Ability to work independently manage a varied caseload and meet deadlines.
  

A full UK driving license is essential for this role.

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 4 June

Interviews: 8th 10th and 12th June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions please contact the Amplius Talent Team and well be happy to assist you.

INDMED

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.