Registered Manager Croydon and Sutton

Registered Manager Domiciliary Care

Were looking for an experienced and compassionate Registered Manager to lead a growing domiciliary care service supporting people to live safely independently and comfortably within their own homes.

This is an opportunity to lead a service that believes care should feel personal empowering and relationship-led where people are supported not just physically but emotionally and socially too. The organisation is passionate about helping people stay connected to the things that matter most to them while delivering outstanding standards of home care.

The Heart of the Role

As Registered Manager youll oversee the day-to-day running of a domiciliary care service ensuring clients receive safe compassionate and high-quality care tailored around their individual needs and routines.

Youll create a culture where both clients and staff feel genuinely valued supported and respected leading with warmth professionalism and a strong commitment to person-centred care.

This role is perfect for someone who understands that excellent home care isnt just about tasks and timings. Its about building trust promoting independence reducing isolation and helping people continue living life on their own terms.

What Youll Be Doing

Your role will combine leadership compliance operational management and service development:

Service Leadership

• Overseeing the daily operation of the domiciliary care service
  
• Leading and developing a team of Care Professionals and office staff
  
• Creating a positive supportive and person-centred culture
  
• Ensuring clients receive consistent high-quality care tailored to their needs
  

Compliance & Quality

• Maintaining full CQC compliance and regulatory standards
  
• Managing safeguarding audits care planning and quality assurance processes
  
• Ensuring care plans and documentation remain accurate and up to date
  
• Driving continuous improvement and maintaining excellent care standards
  

Staff Management

• Recruitment onboarding supervision and performance management
  
• Supporting staff development through coaching mentoring and training
  
• Managing rotas staffing levels and care delivery performance
  
• Building a motivated stable and compassionate workforce
  

Growth & Business Development

• Supporting the continued growth of the service
  
• Building strong relationships with local authorities healthcare professionals and private clients
  
• Supporting the onboarding of new care packages and increasing hours safely and sustainably
  
• Contributing to occupancy growth and service development opportunities
  

Operational Responsibilities

• Managing budgets and service performance
  
• Participating in on-call duties as part of the role
  
• Supporting out-of-hours issues and ensuring continuity of care when required
  
• Maintaining strong communication between clients families staff and external professionals
  

What Makes This Service Different

This service believes great care starts with genuine human connection.

The focus is on helping people:

• Remain independent within their own homes
  
• Stay connected to family hobbies and the community
  
• Feel safe respected and understood
  
• Receive care that is tailored around their life not just their care needs
  

There is also a strong belief that exceptional care starts with exceptional carers creating a culture where staff feel appreciated empowered and supported to grow.

Behind every outstanding home care service is a leader who creates reassurance stability and compassion someone who ensures people can continue living safely and happily in the place they call home.

If this feels like the kind of leadership role youve been searching for and if you believe you can make a meaningful difference through compassionate high-quality care wed love to hear from you.

Requirements

What Were Looking For

Were looking for an experienced leader who combines strong operational knowledge with genuine compassion and emotional intelligence.

You should have:

• Previous experience as a Registered Manager within domiciliary care or home care
  
• Strong understanding of CQC regulations and compliance
  
• Experience managing care staff rotas supervisions and service delivery
  
• Strong knowledge of care planning safeguarding and quality assurance
  
• Experience growing domiciliary care hours and onboarding new care packages
  
• Confidence building relationships with local authorities healthcare professionals and private clients
  
• Driving licence and own vehicle
  
• Sponsorship is not offered for this role

Youll also be:

• Calm organised and solutions-focused
  
• Passionate about person-centred care
  
• A supportive and approachable leader
  
• Someone who inspires trust confidence and professionalism