Peer Support Officer

Hours: Full-time 34.5 hours per week over 5 days

Location:Hybrid working (a minimum of 40% working in the office in Leeds)

Salary: 30812.94 - 34011.72

Contract:Fixed Term for 12 months (with possibility of extension)

DBS: An enhanced check will be required

(For more information please read our Policy Statement on the recruitment of ex-offendersor our FAQs)

About us

At Epilepsy Action we are inclusive ambitious supportive and committed to creating aworld without limitsfor people with epilepsy.

As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate supportive and committed team.

We understand the importance of a work life balance and thats why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach we empower people to work in a way that suits them that also meets the need of the charity.

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

About the role

Join our Peer Support team and help bring people together through shared lived experience connection and understanding. We are dedicated to providing supportive high-quality and person-centred services that empower people to live well with epilepsy.

Through our 1:1 peer support service Talk and Support groups and online events we create safe and welcoming spaces where people living with epilepsy can connect share experiences and access meaningful support.

If you are passionate about making a positive impact enjoy supporting others and can build meaningful connections in a remote environment while communicating with empathy and professionalism wed love to hear from you. We have an exciting opportunity for you to join our team as a Peer Support Officer.

At Epilepsy Action we recognise the power ofcollaboration and teamwork so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week normally on Mondays and Thursdays for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

Your Role

As a Peer Support Officer you will play a key role within our Services team helping to deliver compassionate high-quality peer support for people living with epilepsy across the UK.

In this varied and rewarding role you will:

• Empower volunteers providing remote support and supervision to a dedicated team of volunteers and Independent Group Leaders ensuring they feel confident valued and equipped in their roles.
• Facilitate support sessions Support the delivery of virtual groups and online events. Creating safe welcoming and nurturing environments where people can share experiences and engage in meaningful discussions.
• Support growth and development contribute to the development of our peer support services and help expand the reach and impact of our services.
• Deliver meaningful support work directly with service users to ensure everyone accessing our services feels heard connected and supported throughout their journey with epilepsy.

This is an exciting opportunity for someone who is passionate about community support volunteer engagement and making a positive difference in peoples lives.

What You Bring

This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service are looking for someone who is:

• A proactive problem solver with strong organisational and decision-making skills
• Passionate about supporting and working collaboratively with volunteers
• An excellent communicator with strong interpersonal skills
• A flexible and supportive team player willing to work regular evenings as part of the role
• Able to demonstrate genuine care for others and a strong commitment to delivering high-quality support services

We are looking for someone who has:

• Experience of working with and supporting volunteers ideally in a remote setting.
• The ability to facilitate online peer support groups and events confidently and effectively
• Excellent interpersonal skills with the ability to engage and work positively with people from a wide range of backgrounds
• The ability to adapt prioritise and thrive in a busy working environment
• A professional and reliable approach to work demonstrating honesty conscientiousness and self-motivation
• A hardworking caring and driven attitude with a genuine commitment to supporting others

Click here for the job description and person specification

Interested

If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applyingyou can contact us for a friendly informal chat at emailprotected

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds identities abilities or circumstances to feel valued and respected to participate fully.We know that inclusivity isnt about numbers; its about embracing diversity and ensuring that everyones voice is heard needs are met and contributions are acknowledged.

We recognise that each persons experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader this means we encourage applications from disabled people and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.

Safer Recruitment

Epilepsy Action will ensure that all staff and volunteers who workin roles which are legally entitled to get a DBS or Access NI (NorthernIreland) check are screened appropriate to the role.

If a DBS or Access NI check reveals a conviction for a sexual offence against a child or vulnerable adult whenever it was committed that individual is not suitable for that role and will not be recruited. Any other convictions will be considered on an individual basis.

For further information please see our Safeguarding Vulnerable Adults Policy and Safeguarding Children Policy or contact emailprotected

Closing Date: Monday 22nd June 2026 @ 9am

Informal Chat:Week commencing 29th June 2026

Interviews:6th & 7th July 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.

The recruitment process will include a panel interview and a presentation task.

If you want to find out more about what it is like to work with us visitour jobs webpageand review our FAQs.

If you have a disability or long term health condition and feel that you would benefit from a reasonable adjustment as part of the process please contact emailprotected

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.