Licensing Advisor

Zones.

Job Location:

London - UK

Yearly Salary: GBP 60000 - 82000

Posted on: 24 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.^TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.

Position Overview:

The Licensing Advisor is a strategic software advisor dedicated to helping Mid-Market and strategic SMB customers achieve meaningful business outcomes through the effective adoption optimization and lifecycle management of modern software solutions.

Focused on commercial and healthcare accounts within an assigned region the Licensing Advisor partners closely with Account Managers and cross-functional solution teams to land adopt expand and renew key software platformsdriving customer success reduced complexity and accelerating growth across our software services and recurring cloud portfolio.

The Licensing Advisor combines strong licensing expertise with a forward-looking solutions mindset guiding customers through product choices optimization opportunities roadmap alignment and contract strategy. By understanding the customers environment technology priorities and desired outcomes the Licensing Advisor shapes the software strategy that supports business transformationwhile ensuring customers receive continuous value throughout their lifecycle.

This role is critical in delivering a trusted advisor experience bridging licensing fundamentals with modern solution adoption and positioning customers for long-term success across Microsoft AWS Adobe Google and other strategic software publishers.

What you will do as theLicensing Advisor:

The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.

Customer Success & Outcome Alignment

Engage customers early to define strategic business outcomes and build a tailored Software Success Plan aligning licensing cloud adoption roadmaps and modernization initiatives.
Drive customers through the LAER framework (Land Adopt Expand Renew) to ensure continuous value realization and support account growth strategies.
Conduct proactive touchpoints according to each customers needs to evaluate health usage optimization opportunities and potential risks across software and cloud subscriptions.
Facilitate business reviews and workshops as needed to ensure customers stay on track with adoption plans renewal milestones and strategic objectives.

Software Solutions & Licensing Strategy

Serve as a subject matter expert in software licensing subscription models cloud entitlements and publisher programs across Microsoft Adobe AWS Google and other SAM focus vendors.
Evaluate customer environments product usage and contract structures to provide clear options for optimization cost control and modernization.
Provide solution-oriented guidance that bridges licensing with the broader technology ecosystem (cloud security workplace data platforms managed services).
Support customers through software lifecycle events including onboarding rightsizing renewals migrations and product transitions.

Renewal & Agreement Management

Proactively manage assigned renewals initiating engagement 90 days before expiration to align options with customer goals.
Partner with AMs to position value-driven renewal paths identify upsell/cross-sell opportunities and mitigate risks in advance.
Maintain deep understanding of publisher program updates product terms and compliance requirements to help customers stay informed and make confident decisions.

Sales Partnership & Opportunity Development

Work collaboratively with regional Account Managers as the go-to resource for software and cloud advisory helping qualify design and close opportunities.
Identify and advance opportunities for assessments cloud migration services modernization initiatives managed services adoption and strategic vendor programs.
Cosell with AMs and Field Sellers to accelerate net-new customer acquisitions and expansion within existing accounts.
Support deal structuring through pricing analysis licensing design and optimization recommendations.

Operational Excellence & Customer Support

Maintain accurate documentation of activities opportunities success plans and customer interactions within internal systems.
Ensure timely communication with licensees on onboarding offboarding product changes and critical updates.
Monitor customer install bases and subscription health to maintain satisfaction and reduce risk.
Work cross-functionally across operations legal finance and vendor teams to resolve issues and build strong customer experiences.

What you will bring to the team:

5 years of experience in software licensing cloud subscription management IT account management or a related advisory role.
Demonstrated success providing customer-facing support and consultative guidance.
Solid foundational understanding of IT infrastructure cloud services and modern workplace concepts.
Strong written and verbal communication skills and experience resolving complex customer issues.
Strong understanding of software licensing cloud subscription models and key publisher ecosystems (Microsoft Adobe AWS Google).
Ability to connect licensing strategy with business outcomes cloud adoption and modernization initiatives.
Exceptional communication and consultative skills with the ability to translate complex concepts into customer-friendly insights.
Strong problem-solving negotiation and issue-resolution capabilities.
Demonstrated ability to work collaboratively in a team-based sales model.
Highly organized with the ability to manage multiple accounts renewals and strategic initiatives simultaneously.

Preferred

Experience with Microsoft Product Terms Enterprise & CSP licensing constructs and cloud optimization practices.
Working knowledge of Adobe AWS and Google software programs.
Microsoft solutions or comparable certifications.
Background supporting renewals or subscription lifecycle management.
Additional software cloud or SAM-related certifications.

Qualified candidates can expect a salary range of $60000 GBP - $82000 GBP

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Zones offers a comprehensive Benefits package

At Zones were proud to offer a comprehensive benefits package designed to support the well-being and success of our team members. Your health is important to us so we truly embrace hybrid working. Additional benefits include private medical insurance with access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is a productive workforce.

Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development as we want to support you in reaching your career goals and unlocking your full addition to the core benefits outlined above we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships retail purchases travel packages and more.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.

Required Experience:

Unclear Seniority

DescriptionPosition at Zones LLC.Company Overview:When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TMZones is a Global Solution Provide...