Working within an established team of sales designers in our Northampton (St James) Depot

Job Description:

Sales
To provide the customer with enough choice advice and aftersales to leave a lasting impression of the Depot
To achieve and exceed individual and Depot targets
To negotiate prices ensuring you are maintaining growth on your margin
Manage and maintain your own lead bank keeping it updated and staying in contact with the customer
To provide potential and existing customers with the highest level of service
To assist with any other reasonable request in order to fulfil the requirements of the business and smooth
operation of the depot

Design
To plan and design inspirational kitchens using the Companys range of products
You will be required to visit sites to measure and evaluate the customers needs
To effectively communicate with builders and the end user amending plans as required
An essential part of this role is using your product knowledge confidently to ensure that you deal with
customer enquiries before during and after sales
Ensure compliance with Health & Safety Regulations whilst in the depot and while on site visits
This is not intended to be an exhaustive list of responsibilities but outlines the main points of the role.

Key Performance Indicators
Positive customer feedback and progress through 1-2-1 reviews
Sales revenue generated from kitchen plans
Targets met or exceeded

Key Challenges
Build and maintain relationships with customers and fellow team members while working towards your
individual targets
Constantly reviewing the new products and staying commercially aware demonstrating credible product
knowledge
Manage your lead bank to reach its full potential providing excellent customer service and staying in contact
with the customer during the process
Effectively influencing the customer and making persuasive recommendations on how to proceed with their
kitchen design needs and closing the sale
Maintaining a high calibre of work at all times whilst staying organised and motivated in a positive manner.

Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast-paced sales environment. Were looking for commercially minded individuals who can build strong relationships influence buying decisions and exceed sales targets.

We can offer you a successful career as a Kitchen Sales Designer and you dont need previous design experience. Well provide you with comprehensive design and sales training to create exceptional kitchens for our trade customers and their clients.

What we can offer you:

• Competitive salary brilliant bonuses and outstanding depot incentives
• Full CAD product and sales training via our Ready to Trade Programme
• Competitive Pension Plan up to 12% company contribution
• Up to 32 days annual leave per year including bank holidays rising with service
• Generous staff discount on Howdens products
• Buyasyouearn share scheme
• 40 hour working week working every other Saturday morning.
• No Sunday or Bank Holiday working
• Career progression opportunities into sales management roles
• Virtual GP access and wellbeing support for you and your family

What we are looking for:

• Results driven with experience of reaching sales targets and KPI
• Ability to build trusted relationships with our trade customers and their client
• Excellent communication skills able to convey your ideas clearly and effectively
• Full UK Driving license with access to your own vehicle for home visits
• Strong attention to detail and an eye for design
• CAD skills are preferred but not essential as you will receive training

What you will be doing:

• Driving sales performance and profit by achieving your depot targets
• Building strong customer relationships through professional design support
• Delivering exceptional customer service throughout the project
• Conducting home visits to measure assess and understand your clients needs
• Negotiating prices confidently while protecting margin and design integrity
• Planning and creating inspirational and practical designs utilising your strong product knowledge to advise customers and resolve queries throughout the process

About Us:

Howdens Joinery is the UKs number one trade kitchen supplier providing thousands of products across kitchens joinery and hardware. We have over 950 depots throughout the UK and Europe making us the first choice for more than 460000 loyal trade professionals. With an ambitious and credible growth plan we continue to build on our 2.4 billion turnover.

How to apply:

If Howdens sounds like the kind of place where you can build and develop your career as a Kitchen Sales Designer then we are keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. Were working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please email with the job title and location and we will be happy to help you.

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