Content Optimization Specialist

Kent State

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profile Job Location:

Kent - UK

profile Monthly Salary: $ 67706 - 86207
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Title:

Content Optimization Specialist

Physical Location:

Kent Campus - Kent OH

Salary:

$67706 - $86207

Basic Function:

Drives tactical performance across all digital content ensuring everything is structured for maximum visibility discoverability and engagement. Optimizes content for all audiences across all platforms. Applies best practices personalization tagging and testing strategies to continuously improve content across all university owned channels paid campaigns earned efforts and customer engagement systems. Reports to the Senior Director Data Strategy.

Additional Basic Function if applicable:

As Kent State advances its digital transformation vision the Engagement & Optimization Team (EOT) will play a foundational role in operationalizing a university-wide audience engagement data strategy. This team supports strategic data-informed communications and marketing through unified content strategy digital experience optimization and measurable personalized engagement across all platforms.

These efforts span all university communication and marketing channelsincluding web email mobile social media CRM platforms like Slate Element451 and other distributed systems. The roles are not limited to web optimization but are designed to elevate the universitys total audience engagement strategy across all touchpoints and departments.

The EOT will work collaboratively across the university to guide and coordinate institutional data strategy for audience engagement and performance measurementensuring alignment collaboration and impact at scale.

The Content Optimization Specialist reports to the Senior Director of Data Strategy and drives tactical performance across all digital content ensuring everything is structured for maximum visibility discoverability and engagement. This includes optimizations for all forms of content optimization. The specialist applies SEO best practices personalization tagging and testing strategies to continuously improve content across all university owned channels paid campaigns earned efforts and customer engagement systems.

Examples of Duties:

Duties/essential functions may include but not be limited to the following:

Perform search engine audits and implement keyword strategies across university digital platforms.

Manage tagging metadata and personalization structures for smarter audience targeting.

Optimize content for all audiences across all platforms (i.e. traditional local/location-based or AI-powered search/chat agents) to enhance user engagement and conversion.

Provide optimization recommendations to content teams based on real-time performance metrics.

Develop optimization strategies across all communication channels and audience engagement systems.

Deploy AI tools for customization of content to each audience/user across all channels.

Assist Director of Data Strategy in data strategy efforts.

Coordinate with University Communications and Marketing (UCM) team and other university partners to research identify and operationalize UX learnings.

May provide direct supervision of student employees.

Perform related duties as assigned.

Additional Examples of Duties if applicable:

Not applicable.

Minimum Qualifications:

Bachelors degree in marketing digital media communications journalism UX design or a related field. Four years professional experience in content optimization digital engagement roles or related experience.

License/Certification:

Certification or training in:


SEO platforms (SEMrush Moz Yoast Screaming Frog SiteImprove etc.)


Google Search Console and Google Analytics (GA4)


AI search optimization (AEO) tools or courses


A/B and multivariate testing platforms (e.g. Optimizely Google Optimize)


AI-assisted content creation tools (ChatGPT Claude Jasper SurferSEO etc.)


Customer journey mapping tools


UX research and optimization platforms

Knowledge Of:

Search engine optimization best practices

Personalization tagging structures and UX testing tools

Skill In:

AI-assisted content tools (e.g. ChatGPT Jasper SurferSEO)

Search engine platforms and performance tools (e.g. SEMrush Moz Screaming Frog Siteimprove Google Search Console)

Ability To:

Communicate recommendations effectively across teams and levels

Work across multiple digital platforms and collaborate with cross-functional teams

Preferred Qualifications if applicable:

Not applicable.

Assessments:

Asterisk (*) indicates knowledge skills abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

Monday - Friday 8AM - 5 PM or otherwise discussed with your supervisor.

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind.

Must pass a security check.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.


For official job descriptions visit State University is a Smoke-Free Tobacco-Free University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent States campuses or other locations and properties that are owned operated or leased by Kent State both domestic and international. For additional details visit intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.


Required Experience:

IC

Job Title:Content Optimization SpecialistPhysical Location:Kent Campus - Kent OHSalary:$67706 - $86207Basic Function:Drives tactical performance across all digital content ensuring everything is structured for maximum visibility discoverability and engagement. Optimizes content for all audiences acr...
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