Connect Response Officer

An exciting opportunity has arisen within our Connect service for a full time Connect Response Officer to join our Connect 24/7 emergency monitoring and response service.

You will become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough.

Connect is a Middlesbrough Council service which delivers Community Alarm services and Telecare services to people across Middlesbrough. We offer help and support to older vulnerable and disabled people to help them to remain safe and independent in their own home.

You will install essential equipment and provide services required to enable a safe and speedy discharge and to help people maintain their independence within their home. You will provide a high standard of person-centred care when responding to emergency situations.

You will be trained in emergency first aid moving and handling and the use of all lifting equipment. You will assess the service users needs offer support and then decide on the most appropriate action to be taken.

In this role good communication skills are vital also responding with empathy is important as well as providing the reassurance the service user needs.

To be successful in this role you need:

• A Full UK Driving License.
• A Level 2 or equivalent qualification or experience in relevant discipline.

Please note this is a fixed term post due to end on 01.06.2027.

If this is you this may be the opportunity you are looking for!

If you would like to talk through this opportunity further please contact Nicola Dobson on or .

Please note Middlesbrough Council do not currently offer sponsorships.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability are a looked after young person care leaver or a veteran.