Broker Support Technician

Locktons ProExec team arerecruitingfor an experienced Broker Support Technician to join them in a role supporting the Account Handlers/Brokers in the overall servicing of the clients insurance placements preparation of market submissions and client documentation.

Key responsibilities:

• Preparation of market and client documentation to support placement activities.
• Accurate production of policy documentation ensuring completeness prior to issuance to clients.
• Delivery of policy documentation to clients in line with regulatory requirements and Lockton procedures.
• Interpretation of complex insurance contracts and translation into accurate and compliant policy documentation.
• Creation of MRCv3 slips endorsements and supporting documentation from client submissions ensuring alignment with clauses wordings and regional requirements.
• Preparation of adjustment and renewal documentation in line with client programmes.
• Production of global tax schedules ensuring accuracy and alignment with applicable tax regulations for underwriter agreement.
• Collaboration with the Broking Team to prioritise workload identify gaps and resolve missing or inaccurate information.
• Ensure all work complies with Financial Conduct Authority (FCA) requirements and other relevant regulatory standards.
• Maintain accuracy in all financial and technical documentation supporting complex placements.
• Conduct analysis research and investigation to resolve documentation or placement issues.
• Communicate effectively with clients insurers and internal stakeholders on technical documentation matters.
• Manage time effectively to meet deadlines without compromising quality.
• Demonstrate sound judgement in escalating issues and involving appropriate colleagues when required.

• Experience in insurance documentation wordings or technical support within a broking or underwriting environment.
• Working knowledge of London Market processes and documentation standards (including slips and endorsements).
• Strong attention to detail with the ability to handle complex data and technical documentation accurately.
• Strong organisational communication and stakeholder management skills.