Area Service Manager
Job Location:
Nottingham - UK
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are currently looking for anArea Service Manager (Doors)to lead a team of maintenance professionals who provide on-site customer service and to plan and manage the field service operations includingmodernisationand new door installations in the area.This particular vacancy is going to coverMidlands South and West Yorkshire.
Area Service Managerposition is an exciting opportunity for anyone in or outside of the Doors industry - this individual will need to have excellent communication skills people management and P&L experience and will be managing our commercial clients with a high level of professionalism and dedication.
Key Responsibilities Area Service Manager
Maintain the safety of employees and end-users as a top priority
Ensure high customer satisfaction through service quality and clear effective communication
Take ownership of equipment performance and customer retention within the area
Manage and resolve customer service quality issues efficiently
Oversee service operations ensuring delivery against operational KPIs
Ensuretimelyresolution of callouts responding promptly to equipment stoppages and safety concerns
Drive financial performance including repair sales variable costs and margins
Support business growth throughmodernisationprojects and new door installations
Whatsin it for you
Competitive salary
Annual bonus up to 15%
Company car
Alongside the above we offer a wide range of financial lifestylehealthand wellbeing benefits that you can tailor to your needs including Dental Insurance Private medicalGymFlexiMembership & Kone discounts
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Manager
About Company
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... View more
