Customer Support Team Lead Jobs in Wakefield

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

17 days ago
Full Time

Site Technical Trainer

Ball Corporation

profile Wakefield - UK

Further your career at Ball a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team and make a difference in your professional development the community and around the globe!Ball is thrilled to receive Newsweeks 2023 Top 100 Global Most Lo...

30+ days ago
Full Time