Customer Support Team Lead Jobs in Poole

Barista Maestro (Team Leader) - Tower park - 30 hours per week - permanent contractMust be flexible across the week including one weekend dayAt Costa Coffee were all about crafting great coffee and memorable moments. As a Team Leader youll bring energy confidence and support to every shift. We also...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

IMI plcWe are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for...