Customer Support Team Lead Jobs in Hereford
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Team Leader Children's Residential
Sgs Care
Hereford - UK
Job Title: Senior Support WorkerLocation: HerefordSalary: Up to 34779 per year (depending on experience and qualifications)Working Hours / Shift Pattern: 40 hours per weekEmployment Type: Permanent (Full Time or Part Time)Service: Childrens HomeService Users: Young people aged 818Qualifications Requ...
