Customer Support Team Lead Jobs in Hatfield
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Customer Support Executive
Paybyphone
Hatfield - UK
About PayByPhoneAt PayByPhone our strength is our people. Behind our product is a talented creative and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative learning should be constant and work should be enjoyabl...
Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
