Customer Support Team Lead Jobs in Gillingham

Event Support Team Members will assist in the daily & weekly event operations of GlassBox Theatre & Pavilion EventsThis role is 5 hours per week 52 weeks per year. Main Responsibilities and Duties: These are flexible paid roles that will cover a range of duties across our commercial venu...

Event Support Team Members will assist in the daily & weekly event operations of GlassBox Theatre & Pavilion EventsThis role is 5 hours per week 52 weeks per year. Main Responsibilities and Duties: These are flexible paid roles that will cover a range of duties across our commercial venu...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...