Customer Support Team Lead Jobs in Kampala

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride startsEnrich and maintain up-to-date product information by populating and updating Excel/CSV files.Collect organize and upload product-related information (e.g. images...

QSSU-STL- SALES TEAM LEADER Technical AssistantAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan. On behalf of our client in the Telecom industr...