Field Service Engineer

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The opportunity:

Join Hitachi Energy Service a global leader in delivering innovative reliable and sustainable asset management solutions across the entire product lifecycle. As a new entry Field Service Engineer you will be instrumental in supporting our customers and partners from the initial installation and commissioning phases through ongoing upgrades repairs and eventual decommissioning. Our services are purpose-built to support diverse operational and maintenance strategieswhether as stand-alone offerings or integrated through partnership agreementsdriving sustainability and contributing to the net-zero future.

As a Field Service Engineer you will perform service maintenance and troubleshooting work of low to medium complexity in accordance with company standards quality requirements and safety protocols. You will focus on delivering exceptional customer service working closely with clients and internal teams to identify and act on new service opportunities for Hitachi Energy.

How youll make an impact:

• You will independently execute service tasks within various categories including installation commissioning maintenance repairs engineering consulting advanced services extensions upgrades retrofits and end-of-life activities.

• You will ensure customer satisfaction by delivering services according to orders and expectations maintaining strong relationships and identifying potential sales opportunities for internal follow-up.

• You will coordinate prepare and verify that all required materials parts tools and equipment are available and meet the necessary quality standards for all service activities prepare and manage all documents and reports required for service delivery ensuring proper completion and sign-off.

• You will diagnose and resolve basic equipment failures providing recommendations to prevent future issues suggest improvements to management aimed at enhancing operations and customer service delivery consistently apply safety rules and best practices assess risks and implement measures to protect people and equipment while fulfilling environmental responsibilities.

• You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.

• Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelors degree in electrical engineering.

• 0 to 2 years of hands-on experience with high-voltage substation installation commissioning or substation services.

• Proven leadership and team management skills solid understanding of safety protocols operational methods and quality assurance in field service environments.

• Proactive and methodical thinker with a positive attitude and strong collaborative skills

• Excellent communication problem-solving and client relationship-building abilities.

• Good in Thai and English

More about us:

We offer at Hitachi Energy Thailand we offer a suite of employee benefits to complement our pay offeringsupporting employees financial physical and mental wellbeing:

• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employeesperformance result and Business performance).

• 10 days annual leave (Service year 0-5) 15 days annual leave (Service year 6-10) flexible working policy Flexibility working time.

• Benefit according to local standards: Heath-care insurance benefits to employees and their dependentsannual health checkup Provident Funds (employees can contribute up to 15%).

• Growth possibility: Learning and development platform career movement opportunity withinorganization.

• Possibility to gain experience in international environment.

Please be advised that the benefits provided may differ depending on the employees country of hire.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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