TekSynap

Responsibilities & QualificationsRESPONSIBILITIESProvide firstline technical support responding to enduser service requests and incident tickets through the service desk system.Follow established ticketing protocols to categorize prioritize and escalate incidents as necessary.Coll More...

Responsibilities & QualificationsRESPONSIBILITIESDevelop and deliver technical training programs for service desk call center and deskside support personnel to enhance operational efficiency.Create and update training manuals SOPs troubleshooting guides and FAQs for system enginee More...

Responsibilities & QualificationsRESPONSIBILITIESThe Instructional Designer Mid will work with the oversight of a lead instructional designer to develop deliver and update training coursework and documentation to ensure enterprise compliance with customer current and oversight req More...

Responsibilities & QualificationsRESPONSIBILITIESProvides subject matter expertise for Business Intelligence (BI) solutions. Provides expertise in requirements gathering design coordination testing and support of customer BI reporting and analytic needs. Assists Project Manager in More...

Responsibilities & QualificationsRESPONSIBILITIESProvide documentation support and author knowledge management articles.Develop templates to assist in communications.Maintain current versions of system documentation.Establish and apply Quality Control guidelines to ensure high qua More...

Responsibilities & QualificationsRESPONSIBILITIESProficiency with ToolsWindows Server OSWindows HyperVWindows OS 10 and 11PowerShellMicrosoft Endpoint Configuration ManagerDemonstrated ability for oral and written communication with the highest levels of management;Proficiency in More...

Responsibilities & QualificationsRESPONSIBILITIESImplement and maintain network management systems (NMS) and monitoring solutions.Configure NMS platforms to ensure effective monitoring and management of network infrastructure.Develop automation scripts and tools to streamline netw More...

Responsibilities & QualificationsRESPONSIBILITIESOversees the daytoday operations of the Technical Control Facility (TCF) Service Desk specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF).Monitor the More...

Responsibilities & QualificationsRESPONSIBILITIESPerform site visits for data collection and evaluation of telecommunications and building technologies systems equipment components and materials for projects with and without welldefined scopes.Maintain Inside Plant cable infrastru More...

Responsibilities & QualificationsRESPONSIBILITIESThe Senior IA Policy and Compliance Certified Professionalis expected to be able to:Capabilities reflect a strong foundation in Federal laws and regulations governing information security / privacy and information assurance and a wo More...

Responsibilities & QualificationsRESPONSIBILITIESTechnical Proficiency: Indepth knowledge of IT systems infrastructure and software development as well as familiarity with government regulations compliance and security standards (e.g. FAR DFARS NIST).Leadership and Communication S More...

Responsibilities & QualificationsRESPONSIBILITIESOversee all activities related to Base Communications Task Force (BCTF) and Operational Support Requirements (OSR) by developing detailed project plans and schedules.Collaborate with stakeholders to ensure missioncritical IT and ope More...

Responsibilities & QualificationsRESPONSIBILITIESProvide management oversight of team or support on the following systems/technologies (but not limited to)Full control and responsible for performance on requirementsResponsible for personnel management on programDemonstrate IT expe More...

Responsibilities & QualificationsRESPONSIBILITIESPerform system hardening on Windows and Linux platforms to reduce security risks.Conduct vulnerability assessments using the Assured Compliance Assessment Solution (ACAS) tool.Analyze and apply vendor security patches configuration More...

Responsibilities & QualificationsRESPONSIBILITIESUnderstands FDIC business plans and FDIC business goals for continued business goal alignment and IT demand planning across all Services under the Contract. Has thoroughly read and fully understands the Contract. Leads all aspects o More...

Responsibilities & QualificationsRESPONSIBILITIESThe Senior Database Manageris expected to be able to:Exercises creativity in applying nontraditional approaches to largescale analysis of unstructured data in support of highvalue use cases visualized through multidimensional interf More...

Responsibilities & QualificationsRESPONSIBILITIESOversee all technical aspects of the Task Order (TO).Serve as the main point of contact (POC) for all DS/ISP/OSP issues related to this TO.Utilize a strong technical background to understand USG technical requirements and communicat More...

Responsibilities & QualificationsRESPONSIBILITIESOversee the security compliance and risk management of network infrastructure ensuring the protection of critical assets and alignment with DoD standards.Design and implement security measures that safeguard the network from unautho More...

Responsibilities & QualificationsRESPONSIBILITIESThe Quality Assurance Engineer will work in one or several areas of the project providing a holistic approach governed by a Quality Control Plan (QCP). The engineer is responsible for creating maintaining and evolving a program QCP More...

Responsibilities & QualificationsRESPONSIBILITIESPerform Risk Management Framework Steps 13; collection of system information; selection of required security controls; and implement the security controls as required to achieve system authorization.Support RMF step 4 by participati More...