IT Service delivery Manager

We are looking for a candidate with a strong technical background in IT UC4 e combining operational expertise with project management capabilities.

The candidate will operate both as a technical specialist in managing and orchestrating workflows via Broadcom Automic Automation (UC4) and as a reference point for internal project initiatives related to the evolution of automation and file transfer platforms.

The resource will be involved in the configuration and administration of MFT solutions ensuring security traceability and compliance of data flows and will actively contribute to the planning coordination and delivery of IT projects in the MFT and batch processing domain.

Key Responsibilities

Technical Area Automation & MFT

• Management and development of jobs workflows and scripts on the UC4 (Broadcom Automic) platform for process automation
• Monitoring troubleshooting and optimization of batch chains and operational flows
• Configuration and integration between UC4 and MFT tools for end-to-end file transfer automation
• Administration of MFT platforms (e.g. Axway GoAnywhere CFT or equivalent) including management of secure protocols (SFTP HTTPS)
• Management of cryptographic keys and implementation of encryption mechanisms (PGP SSH SSL/TLS)
• Performance analysis and reporting on transfer flows and batch processes

Candidate Requirements

Technical Skills

• Experience with UC4 / Broadcom Automic or other enterprise schedulers
• Experience with MFT platforms and secure transfer protocols
• Good knowledge of Linux and Windows environments
• Scripting skills (Bash Python PowerShell BAT) and use of regular expressions
• Solid knowledge of encryption mechanisms and key management (PGP SSH digital certificates)
• Familiarity with automation tools (e.g. Jenkins Ansible) and monitoring tools (Splunk Dynatrace)
• Experience with collaboration and task management tools (Jira Confluence)

Soft Skills

• Native or Bilingual in Italian.
• Operational autonomy and proactive approach
• Excellent communication and stakeholder management skills
• Strong problem-solving and results-oriented mindset
• Precision attention to detail and a documentation-oriented attitude