Desktop Support Engineer L2 ES
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Job Summary
WERE HIRING AS AN L2 DESKTOP SUPPORT TECHNICIAN IN BARCELONA!
Excis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive L2 Desktop Support Technician to handle advanced hardware software and asset management across multiple sites in the Barcelona area.
Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day.
Client in 190 countries
6000 Engineers
200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Start your journey with Excis and grow with us!
What Youll Do
Provide L2 onsite and remote support for Windows and Apple devices handling IMAC advanced troubleshooting and VIP support
Perform asset tagging CMDB updates and inventory tracking across dedicated and dispatch sites per ITIL processes
Support printers AV systems hardware refreshes warranty coordination and new hire onboarding
Requirements
What You Need
12 years in L2 desktop support with Windows 10/11 macOS Microsoft Office and OS deployment
Solid understanding of networking basics (TCP/IP DNS WINS) and common network devices (Cisco HP)
Experience with mobile devices printer support and working in an ITIL-managed environment
Strong customer service mindset documentation skills and ability to work independently across Barcelona sites
Valid drivers license and access to a personal vehicle for multi-location support
Benefits
Why Join Us
At Excis your work matters. Youll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies.
Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career Apply now to join Excis in Barcelona and be at the forefront of L2 IT support excellence
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
