Associate Director, System Owner
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Job Summary
Introduction to role:
Global Clinical Solutions (GCS)drives the delivery of Technology and associated processes for theBioPharmaceuticalsR&D organisation owning and providing industry leadingtechnology and services on behalf ofClinicalOperations and its internal and external Partnerships.
System Owneris a member of Global Clinical Solutions Technologies (GCS Tech) department and is end-to-end accountable for the leadership lifecyclemanagementand continuous improvement of ClinicalSystems.
System Owner works closely with vendors R&D IT (Information Technology) Functional Process Owners Business Process Management Office (BPMO) internal and externalcustomersand stakeholders to ensure customer needs are met and to enableoptimalend-to-end delivery of clinical studies.System Owneris responsible forthe identificationdefinitionand delivery of improvements in end-to-end clinical study delivery utilisingtoolsand techniques to achieve continuous improvement and value creation (i.e. Lean Six Sigma).System Ownerensures that the System meets ICH/GxPrequirements and aligns with industry direction standards and best practices.
The System Ownerrepresentsthe business interests in strategy discussions andprovidesstrategic advice to the Governance team in securing long-term business success of their assigned systems. Reviews and approves identified system risks and mitigations. Controls and prioritizes all business requests such as those for feature enhancements ensuring prioritization so resources (staff vendor budget) are spent on value-add activities. Accountable for communication to key stakeholders and the businessregardingthe system (major incidents new releases etc.).System Owner will lead and manage improvement projects as needed and will contribute to functionalregionaland global initiatives.
Accountabilities:
Design development implementation maintenance continuousimprovementand ongoing customer support for theallocatedsystems
Accountable for lifecycle management of all procedural or system documents within theallocatedarea and for ensuring compliance with applicable industry regulations and AstraZeneca Global and Local Policies
Plans and prioritizes product feature backlog and development for the product
Defines system visionroad-mapand growth opportunities
Researches and analyses the business context the users and the roadmap for the assigned system
Responsible to partner with and for providing leadership to service delivery teams within the given area.
Engage and influence internal and external key stakeholders to drive the strategydevelopmentand continuous improvement within the given area.
Ensure customer requirements are understood critically evaluatedprioritisedand addressed within the given area.
Member of Operational Governance Teams relating to the given area
Responsible for monitoring performance of the assignedsystem. Definetrackandmonitorkey performance indicators and informimprovement plans.
Support audit and regulatory inspection planningpreparationand conduct.
Understands the processestechnologyand services the study team relies on their needs and pain points. Uses this knowledge to supply advice and guidance removes barriers suppliessolutionsand finds opportunities for improvement.
Supplies guidance andexpertisein the planning and delivery of system validation activities (core system and study specific validation) including production and archiving of all computer system validation documentation.
Essential Skills/Experience:
Bachelor of Science (BSc) in alife science orcomputer scienceor equivalent experience
Deep understanding of thedrug developmentprocess including clinical development
Highlevelof business processtechnologyand Clinical Study information knowledge
Extensive experienceworking withcomputerizedsystemsina regulated environment(e.g.GxP).
Experience working successfully and collaboratively with external partners delivering mutual benefit
Proven abilityto deliver to timecostand quality
Demonstrated excellent written and verbal communicationskills.
Desirable Skills/Experience:
Experience intech industry
Experience of using standard process improvement methodologies (e.g. Lean Six Sigma)
Comprehensive knowledge of ICH/GCP
Recognised AGILE certification (e.g.SAFe)
Experience of Quality Systems and Quality Management
Project Management certification
Project Management softwareexperience(e.g. Jira) familiarity
Service Management experience
Experience working with Artificial Intelligenceimplementation
When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
Are you ready to make a difference Apply now and join us in our mission to change lives!
Date Posted
27-may-2026Closing Date
10-jun-2026AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.
Required Experience:
Director
About Company
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, ... View more
