Guest Relations Officer Jobs in Spain

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

A Guest Relations Officer engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations Off...

The Guest Relations Manager is responsible for leading and overseeing the overall guest experience within the hotel ensuring that every guest interaction reflects the highest service standards and brand values of Hilton.This role requires a highly visible leadership presence in the hotel combining o...

Required Profile & CompetenciesMinimum 1-year prior experience in a similar role (Guest Relations Manager or equivalent management role).Solid experience in:Team ManagementProblem-solving and conflict resolutionGuest service in high-pressure environmentsStrong guest focus with proactive attention to...