Executive Manager Operations

Purpose statement:

Executive Manager: Operations oversee the development implementation and monitoring of quality assurance project implementation learning programmes and project systems support to ensure compliance with regulatory standards and drive organizational effectiveness. Executive Manager: Operations ensures learning programmes are effectively monitored data from stakeholders is streamlined and programme performance is aligned with organizational goals and standards.

Roles and Responsibilities:

• Develop a clear understanding of the CETAs mandate and strategy and provide input based on a review of Operations related issues trends and best practices in the market.
• Obtain strategic direction from the CEO to support the formulation of the Operations strategy plan and budget.
• Involved in Executive discussions and give input to the design and development of the long-term vision for the CETA.
• Engage in continuous environmental scanning and trend analysis which may directly indirectly and/or potentially impact on the CETA.
• Study global and local trends in Construction sector.
• Participate in discussions with the CEO Executive Management members and the Board to discuss opportunities and risks and give advice with regard to future direction.
• Develop an Operations Strategy and oversee the development of Operational Plans within all Units aligned to the CETA strategy.
• Identify trends and available new products and services and engage in discussion about integrating and adopting these into the Operations Divisions operational plan.
• Identify initiatives processes structures and technology that address the requirements of the operational plans.
• Obtain input from team members and relevant stakeholders to ensure all aspects are considered in the development of the plans and scorecards.
• Manage and monitor strategy implementation and adjust or amend as trends change or possible threats emerge.
• Ensure that all units in Operations are aligned to the developed operational plans.
• Ensure that all staff within the Operations division are aware of operational plans.
• Develop set performance measurement mechanisms and ensure the implementation of these through the operational plans.
• Monitor progress to ensure successful implementation of plans and achievement of targets.
• Set up meetings where relevant to discuss future improvements.
• Oversee the compilation of a policy framework within Operations Division and approve all policies before implementation.
• Ensure that the different systems and work processes in the allocated work areas are integrated and working properly.
• Attend departmental meetings provide input to problem resolution and take steps to break down barriers that hinder progress.
• Manage the communication flow between the functions.
• Support the training of Managers Supervisors and staff within all systems policies and procedures to minimise non-conformances.
• Oversee the development and alignment of key strategic documents including the Sector Skills Plan (SSP) Strategic Plan (SP) and Annual Performance Plan (APP).
• Oversee the development of qualifications and skills programmes including research and collaboration with SMEs.
• Manage the completion and submission of qualification applications to QCTO.
• Develop Terms of Reference (ToR) and submit for RFQ/Tender publication overseeing evaluation and SLA signing.
• Lead the repackaging of historically registered qualifications and coordinate a working group of stakeholders.
• Oversee the scoping meeting occupational profile development and appointment of AQPs.
• Ensure submission of progress reports to QCTO and facilitate curriculum and assessment specification development.
• Manage the verification and submission of qualifications and oversee the RFQ process for assessment instruments and RPL mechanisms.
• Oversee the compliance documents desktop evaluations and site visits for accreditation.
• Track registration appointment of markers invigilator training and oversee the distribution and marking of assessments.
• Manage the certification process including verification sign-off and tracking through the QCTO portal.
• Oversee the Discretionary Grant Funding Window.
• Oversee the Project Implementation facilitation.
• Oversee compilation and submission of monthly progress reports on projects.
• Lead consolidation of all reports into an EXCO report.
• Oversee submission of the consolidated operations report to Monitoring & Evaluation.
• Oversee the development of monitoring frameworks for learning programmes ensuring alignment with organisational goals and standards.
• Lead the tracking of learner progress by reviewing and evaluating learning outcomes attendance and assessments.
• Oversee the collection of data from training providers stakeholders and learners to assess the effectiveness of learning programmes.
• Lead regular programme audits to ensure compliance with relevant policies regulations and quality standards.
• Oversee the preparation of monitoring reports analyzing programme performance learner progress and outcomes.
• management systems tools and databases.
• Ensure the availability reliability and accuracy of project data and documentation.
• Develop and implement standards procedures and guidelines for project system management.
• Manage the relationships and contracts with identified partners and service providers.
• Facilitate and maintain effective stakeholder and business relationships through appropriate relationship-building networking and reporting activities.
• Represent the organisation to stakeholders associates and partners and maintain professional effective and amicable relationships to ensure that CETAs interests are upheld
• Liaise on a regular basis with all third parties and ensure that business relationships are maintained.
• Address problems that are identified in the most appropriate manner.
• Investigate problems and find suitable solutions.
• Deal with customer queries and escalated issues from Managers and Supervisors.
• Sound planning and forecasting of capital expenditure within area of responsibility.
• Compile budget inputs in accordance with policies procedures and legal requirements.
• Manage costs against approved budget.
• Take full responsibility for the financial resources within the area of accountability.
• Establish and implement procedures for the prioritisation of revenue critical functions.
• Constantly monitor the areas within the Operations Division that could create financial loss if not actioned or managed correctly.
• Manage and check that payments are made to suppliers within set requirements.
• Coordinate the procurement function within the Division and ensure compliance with all CETA Supply Chain Management policies and procedures
• Establish and implement a comprehensive risk management framework that identifies assesses and mitigates risks.
• Monitor the divisions adherence to legal regulatory and industry standards ensuring compliance with all relevant laws and regulations.
• Stay informed on updates to regulations and ensure timely adjustments to policies and procedures.
• Lead efforts to identify potential risks both internal and external that could impact organizational operations and strategic objectives.
• Regularly review the effectiveness of risk controls and make necessary adjustments.
• Promote a culture of risk awareness and ethical conduct throughout the organization encouraging proactive identification and management of risks at all levels.
• Ensure employees are trained and aware of their responsibilities regarding risk management and compliance.
• Provide transparency on compliance and risk management issues ensuring that corrective actions are taken when necessary.
• Oversee internal and external audits to evaluate the effectiveness of risk management and compliance programs
• Build and lead an effective and cohesive team through the effective management of divisional resources.
• Drive the implementation of talent acquisition succession planning development and retention strategies for the division.
• Ensure the enhancement of relevant knowledge and skills through continuous coaching mentoring and nurturing of talent in the business Division.
• Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
• Ensure the working environment contributes to improving employee engagement recognition and increased productivity.
• Ensure the management of poor performance and disciplinary matters in line with the CETAs policies and procedures.

COMPETENCIES:

1. Core Competencies:

• Agility
• Result-Orientated
• Integrity
• Respect
• Professionalism
• Stakeholder Management

2. Leadership Competencies

• Accountability
• Strategic Management
• Financial Management
• People Management
• Risk and Compliance Management
• Change Management

3.Technical Competencies

• Compliance
• Project Management
• Capacity Building
• Change Management
• Client Support
• Project Monitoring

4.Enabling Competencies

• Integrity
• Proactive
• Listening Skills
• Communication Skills
• Attention to Detail
• Analytical thinking

Minimum Job Inherent Requirements:

• Honours Degree (NQF 8) in Business Administration Education or Equivalent
• 10 years minimum experience (of which 5 years at Senior management level)

Remuneration and Benefits:

The remuneration package will be aligned to the approved CETA executive remuneration framework and applicable conditions of service.

This appointment is a fixed-term contract not exceeding 5 (five) years and is directly linked to the term of office of the CETA Accounting Authority subject to satisfactory performance and the policies of the CETA.

PLEASE NOTE:

Shortlisted candidates will be subject to pre-employment verifications and security vetting.

Shortlisted candidates will be required to undergo professional competency assessments.

The appointed candidate will be required to disclose his/her financial interests.

Interested applicants should send an application letter with the vacancy/position title and reference number together with a detailed Curriculum Vitae copies of academic qualifications and names of three contactable referees via the CETA website

Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.

Enquiries: Be submitted by e-mail to not later than 2 days before closing date.

CETA will not consider any late applications.

The CETA reserves the right to cancel this advert and / or not to appoint. CETA will only correspond with short-listed candidates. If you do not receive correspondence from CETA within 4 weeks of the closing date please consider your application unsuccessful.

All international qualifications must be submitted with a valid SAQA accreditation failure to do so will lead to automatic disqualification.

Closing date: 8 June 2026 at 23h59

CETA is an equal opportunity the filling of vacant posts the objectives of section 195 (1) (i) of the Constitution of South Africa 1996 (Act No: 108 of 1996) the Employment Equity imperatives as defined by the Employment Equity Act 1998 (Act No: 55 of 1998) and relevant Human Resources policies of CETA will be taken into consideration. Coloured White Indians and persons with disabilities are encouraged to apply and preference will be given to the EE Targets.