Scicom

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

KeyResponsibilities:Represent ICT HelpDesk act as a single point of contact for ICT Physical security and Facility related issues.Provide first level troubleshooting for all tickets raised under any severity within the stipulated service levels.Responsible for evaluating and escalatin

KeyResponsibilities:Represent ICT HelpDesk act as a single point of contact for ICT Physical security and Facility related issues.Provide first level troubleshooting for all tickets raised under any severity within the stipulated service levels.Responsible for evaluating and escalatin