Scicom

The Responsibilities of the Role:Developing maintaining training and coaching the agents to enhance overall customer support.Process review for improving the call flow efficiency and quality of call center agents (voice and e-services).Track all the pain points relating to customer ex More...

Responsibilities of the Role: Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles. Provide technical support on end-user computing hardware and peripherals in an office More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish and RussianL More...

Responsibilities of the Role: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).Determine the problem and provide a technical resolution within the contact or by disp More...

Full- Time and Part- Time 3 months contract) needed urgently.The Responsibilities of the Role: -Assist customers with product enquiries.Answers basic questions and suggests various product options that are available.Managing customer complaints and escalations.Input customer interacti More...

Roles and Responsibilities:Responsible for all Industrial Relations activities for the company including handling all matters related to disciplinary actions grievances counseling staff misconduct advising and guiding management on the best practices of employer and employee relations More...

KeyResponsibilities:Work with consultants in design networks.Work with LAN and WAN vendors to identify and solve problems of any networks and the WAN.Document the network topology in order to quickly access information needed to make purchases and diagnose problems.Implement and maint More...

KeyResponsibilities:Managing designing implementing and troubleshooting of complex enterprise networking and communication architecture (LAN WAN VPN and cloud infrastructure).Managing new projects through complete network design and setup which involves IP addresses planning all the w More...

Job Summary:The Business Solution Proposal Writer is responsible for creating persuasive and compelling proposals for new business opportunities that effectively communicate the companys solutions and value proposition to potential clients or partners. This role involves researching c More...

KeyResponsibilities:Represent ICT HelpDesk act as a single point of contact for ICT Physical security and Facility related issues.Provide first level troubleshooting for all tickets raised under any severity within the stipulated service levels.Responsible for evaluating and escalatin More...

The Inside Sales Operations Specialist supports the sales team by managing sales processes optimizing workflows and ensuring seamless of orders. This role involves working closely with sales representatives customers and internal teams to drive efficiency accuracy and revenue growth. More...

Responsibilities of the Role: Service Scope:Provide operational support for clients self-developed systems(e.g. I&C LPH Contract Center) primarily covering contracts and related domains.Center) primarily coveringpartner ecosystems contracts and related domains.Efficiently resolve user More...

Job Description of the Role: -Expatriate Management 70Organize and verify necessary documents for new and renewal employment pass (EP) dependent pass (DP) and social visit pass (SVP) applications submitted through the Expatriate Service Division (ESD) MDEC expats system.Handle offboar More...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part More...

Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/ laptop/ tablet/ other related devices).Determine the problem and provide a technical resolution within the contact or by di More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish andPersian L More...

The Responsibilities of the Role:Always on top of any major incident and oversee the entire process from detection to resolution.Facilitate bridge calls with relevant teams during major incidents and potential critical issues.Maintains quality handling of Jira tickets from creation to More...

Responsibilities of the Role:Provide daytoday delivery and technical support for endusers of desktop applications telephones printers computer hardware mobile device and similar devices via Ticketing Phone support and onsite support as required.Support Windows and MAC hardware primari More...

Role Review We are looking for a Telecom Service Desk Engineer to provide L1 support for global telecom services like voice signaling SMS and roaming. This is a networkfocused role supporting the core operations of mobile telecom.Experience with MNOs or MVNOs and a solid grasp of mobi More...

Responsibilities of the Role: To drive the employer to work and back on occasions in a safe and timely manner.To safely drive the employers relatives visitors business partners and associates to and from places authorized by the employer.Ensure that the car is always clean by washing More...