Rotana Hotel Group

Assist in the recruitment process and hiring of all front line employees Coordinate and encourage sports and social activities on a regular basis Participate in the preparation of Human Resources budget Maintain an up to date database for resume’s for future facilitation of More...

Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives Maintain a prompt More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Safe keep, record and collect all keys and papers held within the Housekeeping Office Ensure the sorting of all daily activity reports in the Housekeeping Office Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards Record all incomin More...

Assist in maintaining and implementing an effective filing and administrative system for all matters related to sponsorship and event organization Identify and maintain a general database of potential sponsors for all events and target specific ones related to each event separately More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner Detect safety-threatening situations and irre More...

Plan, forecast and execute food and beverage orders Process customer complaints patiently Plan alternative recipes for customers with special dietary needs Check food and beverage supplies and place orders when needed Track and order shipments Communicate and build strong rela More...

Lead and motivate staff to improve customer service with clients. Design and implement strategic plans to reach sales targets. Cultivate lasting relationships with customers to grow customer loyalty. Develop and promote weekly, monthly and quarterly sales objectives. Draft detai More...

Safe keep, record and collect all keys and papers held within the Housekeeping Office Ensure the sorting of all daily activity reports in the Housekeeping Office Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards Record all incomin More...

Verify credit application forms of new customers to establish credit worthiness of the company Establish credit limits and send letters to the customer either accepting or rejecting the customer’s application Prepare a list of authorized credit accounts and distribute to Fro More...

Apply revenue management strategies. Assign work. Conduct interviews. Conduct staff performance assessment process. Develop service operations. Develop service recovery framework. Documenting project processes and outcomes. Foster initiative and enterprise in teams. Foster t More...

Receive work assignment keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work required i More...

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handling urgent calls, emails, and messages when sales representatives are unavailable, answer More...

Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspecti More...

Support the Chef de Partie or Sous Chef in the daily operation and work Work according to the menu specifications by the Chef de Partie Keep work area at all times in hygienic conditions according to the rules set by the hotel Control food stock and food cost in his section Prep More...

Assist in the recruitment process and hiring of all front line employees Coordinate and encourage sports and social activities on a regular basis Participate in the preparation of Human Resources budget Maintain an up to date database for resume’s for future facilitation of More...

Carry out maintenance and repair works as required Carry out day to day maintenance within the hotel building where problems of a carpentry nature occur Fix shelving and cabinet construction Fix door locks and security items, as well as various types of windows and glazing Parti More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Establish and achieve the department s annual financial budget forecasts by maximizing the monthly revenue and GOP targets by exercising a constant control of the operational expenses Attend and conduct all management regular departmental meetings / briefings to ensure an open comm More...