I have experience of more than 6years handling various functions of administration for various industries including banking, accounting, and telecommunication. Maintaining QA standards for staff, ensuring calls were comp…
I have experience of more than 6years handling various functions of administration for various industries including banking, accounting, and telecommunication. Maintaining QA standards for staff, ensuring calls were compliant to the standards. Writing various documents and letters with good speed of data entry, organizing the forms, filling records in the system. Handling and assisting with document distribution and other administrative projects and responsibilities. As front desk executive, greetings clients, returning phone calls and emails on behalf of the company. Researching travel options, presenting itineraries, and booking itineraries with travel agency contact Arranging and attending meetings as required Preparing and submitting purchase orders and expense reports Helping company employees with internal and external research projects
Project for research on Bangladesh
• Conduct online research on major event details in last 10 years in the country
• Writing content of events through newspapers and online articles
• Proficient typing and transcription
Project for research on Bangladesh
Conduct online research on major event details in last 10 years in the country
Writing content of events through newspapers and online articles
Proficient typing and transcription
Administrative responsibilities including scheduling key client meetings
Maintaining the documentation and effectively organize and record the details for potential growth customers
Reach out and follow up to existing customers to provide effective satisfactory services or product that complements their current state
Handling outbound calls for new connections and pre-due date and post due date
Work and process with CRM system for customer applications
Develop and maintain the filing system
Carry out administrative duties
Maintaining the employee records by entering the data
Organizing the related forms
Attendance reports in system
Worked for ABN AMRO bank and ICICI bank credit card division for generating the new leads and maintaining the client relationship
Managing the client relationship by arranging the meetings with office executives
Provide exceptional customer service with greetings
Managing the inventory of office supplies
Ordering the necessary supplies
Managing various office events
Create spreadsheets with large numbers of figures
Assist with office tasks such as data entry, filling, typing and organized workplace
Writing cheques, letters, and handling purchase orders
Collecting cash
Printing and scanning the documents
Maintaining the financial log books
Preparing the document for financial audits
Preparing the taxation documents
Coordinate appointments and schedules for events
Managing phone calls and correspondence (e-mails, letters, packages etc.)
Processing company receipts, invoices, and bills
Transfer data from papers formats into computer files or database systems
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