I have experience of more than 6years handling various functions of administration for various industries including banking, accounting, and telecommunication. Maintaining QA standards for staff, ensuring calls were comp…
I have experience of more than 6years handling various functions of administration for various industries including banking, accounting, and telecommunication. Maintaining QA standards for staff, ensuring calls were compliant to the standards. Writing various documents and letters with good speed of data entry, organizing the forms, filling records in the system. Handling and assisting with document distribution and other administrative projects and responsibilities. As front desk executive, greetings clients, returning phone calls and emails on behalf of the company. Researching travel options, presenting itineraries, and booking itineraries with travel agency contact Arranging and attending meetings as required Preparing and submitting purchase orders and expense reports Helping company employees with internal and external research projects
Project for research on Bangladesh
• Conduct online research on major event details in last 10 years in the country
• Writing content of events through newspapers and online articles
• Proficient typing and transcription
<p>Project for research on Bangladesh<br>
Conduct online research on major event details in last 10 years in the country<br>
Writing content of events through newspapers and online articles<br>
Proficient typing and transcription</p>
<p>Administrative responsibilities including scheduling key client meetings<br>
Maintaining the documentation and effectively organize and record the details for potential growth customers<br>
Reach out and follow up to existing customers to provide effective satisfactory services or product that complements their current state<br>
Handling outbound calls for new connections and pre-due date and post due date<br>
Work and process with CRM system for customer applications<br>
Develop and maintain the filing system<br>
Carry out administrative duties<br>
Maintaining the employee records by entering the data<br>
Organizing the related forms<br>
Attendance reports in system</p>
<p>Worked for ABN AMRO bank and ICICI bank credit card division for generating the new leads and maintaining the client relationship<br>
Managing the client relationship by arranging the meetings with office executives<br>
Provide exceptional customer service with greetings<br>
Managing the inventory of office supplies<br>
Ordering the necessary supplies<br>
Managing various office events<br>
Create spreadsheets with large numbers of figures<br>
Assist with office tasks such as data entry, filling, typing and organized workplace<br>
Writing cheques, letters, and handling purchase orders<br>
Collecting cash<br>
Printing and scanning the documents<br>
Maintaining the financial log books<br>
Preparing the document for financial audits<br>
Preparing the taxation documents<br>
Coordinate appointments and schedules for events<br>
Managing phone calls and correspondence (e-mails, letters, packages etc.)<br>
Processing company receipts, invoices, and bills<br>
Transfer data from papers formats into computer files or database systems</p>
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