Implementation Support Engineer (SheHeThey)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
CAPCO POLAND
Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.
We are also:
- Experts in banking and payments capital markets and wealth and asset management
- Committed to growing our business and hiring the best talent to help us get there
- Focused on maintaining our nimble agile and entrepreneurial culture
About the role:
We are seeking an experienced Implementation Support Engineer Cloud Processing Service to support the delivery of modern payment processing capabilities across complex client environments.
In this role you will combine hands-on implementation expertise with knowledge of payment authorization flows and transaction processing to drive successful onboarding integration and production rollout.
Key Responsibilities:
- Support end-to-end implementation including onboarding configuration testing deployment and stabilization
- Troubleshootauthorization flows transaction routing and response code issues
- Collaborate with clients processors gateways and acquirers to resolve challenges
- Contribute to testing defect triage and production readiness activities
- Analyze transaction logs and processing errors to identify root causes
- Prepare documentation and runbooks for implementation and support
- Work closely with stakeholders to ensure smooth delivery
Required Skills & Experience:
- 57 years of experience in payment technology or transaction processing
- Strong understanding ofcard payment flows and lifecycle events
- Experience withAPI integrations (REST/JSON) and webhooks
- Ability to analyze logs and diagnose issues in distributed systems
- Strong communication and stakeholder management skills
Nice to have:
- Experience with cloud-based payment platforms
- Knowledge of Agile methodologies
- Exposure to production support in high-volume environments
ONLINE RECRUITMENT PROCESS STEPS
- Screening call with the Recruiter
- Competencies interview with Capco Hiring Manager
- Clients interview
- Feedback / Offer
We offer a flexible collaboration model based on a B2B contract with the opportunity to work on diverse projects.
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Required Experience:
IC
About Company
Capco is a global management and technology consultancy dedicated to the financial services and energy industries.
