Financial Operations Associate

Connecting clients to markets and talent to opportunity.

With 5400 employees and over 80000 institutional commercial and payments clients we operate from more than 80 offices spread across six continents. As a Fortune 50 Nasdaq-listed provider we connect clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities or ingrain yourself in the world of institutional investing StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Job purpose: The Financial Operations Associate supports day-to-day client financial transactions and operational processes. This role focuses on executing core Financial Operations workflows adhering to internal controls and supportinga high-quality clientexperience.

Responsibitlities:

• Process routine Financial Operations cases accurately and timelyin accordance withpolicies procedures and regulatory requirements.

• Support customer transactions including deposits withdrawals transfers and other paymentrelated activities.

• Facilitate inbound and outbound payments (e.g. wire transfers credit cards echecks checks) using approved systems and tools.

• Learn andutilizevarious banking platforms and internal systems to support treasury and client funds management operations.

• Escalate processing issues exceptions or potential risks to Team Leaders or SMEs promptly.

• Follow established controls to help mitigate operational financial and compliance risks.

• Partner with Sales Client Services AML and Compliance teams as needed to support

• Participate in continuous improvement efforts byidentifyingopportunities to enhance processes efficiency and client experience.

• Support internal projects adhoc tasks orinitiatives asassigned by management.

• Bachelors degree.

• Fluency in English is required; additional language skills (Polish/Japanese) are welcome but not essential.

• Strong attention to detail and commitment to accuracy in a highvolume operational environment.
• Ability to follow procedures and meet deadlines while managing multiple tasks.

• Strong organizational prioritization and timemanagement skills.

• Demonstrated ability to work effectively in a teamoriented servicefocused environment.

• Strong written and verbal communication skills.

• Customerservice mindset with a willingness to learn Financial Operations and Global Banking.

• Prioroperational backoffice treasury or customer service experience is a plus.
• Computerproficiencyin a Microsoft Windows environment.

Working environment

• 4 days in the office 1 day at home.
• Typical workday: from 7:30/8:00 to 15:30/16:00 (sometimes flexibility in schedule is based on business needs)

• Work on public holidays (up to approximately 5 days per year) with a day off in lieuprovided for each holiday worked.